Maximize investment with our Salesforce certified Service Cloud consultants

We are a Salesforce Summit Partner, a 2X Partner of the Year Award Winner, and anAppExchange Managed Services Expert, specializing in delivering complex multi-cloud implementations with cost-efficient models. As a leading Salesforce Service Cloud Implementation Partner, we help enterprises to implement, scale, and optimize Service Cloud, driving ROI, personalized customer support, and improved agent efficiency.

Our expertise spans all Salesforce Service Cloud features and products, enabling us to create customized solutions for diverse client needs. We also specialize in building a unified Customer 360 experience by integrating Service Cloud with Sales Cloud, Commerce Cloud, Marketing Cloud, and other platforms, including external systems. Beyond Salesforce Service Cloud consulting and implementation, our proactive managed services focus on continuous optimization and support, empowering businesses to enhance operational performance.

Drive higher returns from Salesforce Service Cloud with Ranosys.

Full-cycle Salesforce Service Cloud services

Service Cloud Consulting

Our Salesforce Service Cloud consultants specialize in Service Cloud implementation, multi-cloud integration, and proactive managed services. We also tailor industry-specific customizations to help enterprises maximize their business value.

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Service Cloud Implementation

With extensive experience across all Salesforce Service Cloud features and products, we guide enterprises in selecting and deploying the most suitable solutions for their unique needs. For existing users, we offer customizations specific to their industry to maximize ROI.

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Service Cloud Integration

As a Salesforce Summit Partner with multi-cloud expertise, we excel at Service Cloud integration with Commerce, Sales, Marketing, and other clouds, as well as third-party systems, to enhance productivity, improve customer experiences, and streamline operations.

Managed CRM Services

An expert in Salesforce Managed Services, we ensure you get the best from your Salesforce investment. We provide ongoing support and optimization across all Service Cloud features, products and integrated systems, driving peak performance and long-term success.

Service Cloud Customization

We specialize in delivering tailored service solutions that drive growth and maximize ROI. Our Salesforce certified Service Cloud consultants specialize in enhancing existing setup with new functionalities, custom features, and other service products implementation. 

Replatforming to Service Cloud

Struggling with limited customer visibility, inefficient case management, or disconnected systems? Transition to Service Cloud, upgrade from Classic to Lightning, and leverage the expertise of our  Service Cloud consultants to ensure high adoption and scalable success.

SUCCESS STORIES

We align our success with our clients' success

As an award-winning Salesforce Partner, we specialize in delivering ROI-focussed solutions for brands across the globe.

Excellence within the Salesforce ecosystem

As a Salesforce Summit Partner, we help enterprises navigate the multi-cloud ecosystem & focus on customer success.

Salesforce Expert​s
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Salesforce Partner with Multi-Cloud Expertise

What to expect from Salesforce Service Cloud implementation?

Case Management

Case Management

Tailor case management processes and set up case escalation rules based on criteria like case duration, relevant keywords, and how often cases are reopened for effective prioritization and faster issue resolution.

Computer Telephony Integration

Computer Telephony Integration

Equip your sales team with caller information before they engage, automatically log calls, transfer them seamlessly, and route to agents according to their expertise.

Live Chat & Social Services

Live Chat & Social Services

Transform every query into an active ticket. Engage customers across channels – email, chat, and social media to provide a cohesive, personalized experience.

Email to Case

Email to Case

Convert customer emails into cases instantly for quicker response times, precise tracking, and more efficient handling of customer queries.

Web to Case

Web to Case

Embed web forms to allow customers to submit cases directly, leading to smoother case creation, improved data accuracy, and greater customer engagement.

Workflow Automation

Workflow Automation

Enhance your service team’s efficiency by automating repetitive tasks, with predefined steps for record flows, enabling quicker resolution of customer queries.

NEWS & INSIGHTS

Explore our latest highlights

Discover trends, industry updates, and expert opinions to drive informed decision-making and innovation.

OUR CLIENTS

Trusted by leading brands including Fortune 500

We are proud to work with some of the most renowned brands in the world.

Victoria Secret logo
Under Armour logo
Berkshire Heathway Inc logo
Rituals logo
Charles and Keith logo
Panasonic logo
Amphenol logo
Skechers Footwear logo
Steve Madden logo
Godiva Chocolatier logo
Hyundai logo
Nespresso logo
Vans logo
Uniqlo logo
Fujifilm logo
The Body Shop logo
Specialized logo
Smythson logo
DTN logo
Adani logo
Dior logo
Krisshop logo
Portmeirion logo
Shell logo