CHALLENGE
As Shell’s main focus is complete digital transformation with research and innovation many manual workflows are automated. Therefore, Shell wanted to digitize its equipment repair workflow since the following challenges were encountered with the manual workflow.
- Difficulty in ensuring inspection of each type of equipment before their allocation for specific tasks.
- Increased safety risk due to ambiguous mechanisms of quality control and check
- Noticeable delays in timely maintenance and service of equipment
- Lack of integrated process that could facilitate real-time monitoring and control by a supervisor and management
- No uniformity between the quality control process, leading to lack of visibility on accepted standards and best practices.
THE GOAL
Driving towards complete digital transformation is the key goal of Shell and currently investing largely on research and innovation to develop technology solutions. Therefore, automating equipment repair manual processes supported Shell to seamlessly manage and track equipment repairs and it also reduced the cost and wastage of paper. Furthermore, automated processes overtook recurring manual work of employees therefore it led to productivity of employees which can be used for effective and efficient work.
Key Features
- Application
- Super Admin and Admin have the ability to manage users and equipment details.
- Designers have the ability to create repair workflows by creating specific checklists which are specific to certain equipment.
- Designers have the ability to create dynamic forms based on the type of the equipment repairs.
- Execution Engineers, Workshop Engineers, Workshop Users, Contractors, Discipline Engineers have the ability to create workpacks and record details about the equipment repairs.
- iPad/Tablet Solution
- iPad/Tablet solution consists of minimum features which can be mainly used by Execution Engineers, Workshop Engineers, Workshop Users, Contractors, Discipline Engineers who are field level users.
- The iPad and Tablet users are able to perform all the activities in offline mode and data will be synchronized during online mode.
- iPad/Tablet users have the ability to scan the QR code of the work pack instead of entering the details manually.
Highlights
- Availability of Web Application which includes Admin functionalities and other functionalities than the iPad solution.
- iPad solution consists of limited functionalities which are required for field level employees.
- iPad/Tablet solution has the capability for the users to use the solution in offline mode since the field level users do not have constant internet connection.
- Solution has the capability to create dynamic forms based on the customer desire.
- Both web based solution and iPad solution are used by multiple users who are holding multiple user roles.
Technology stack
Mobile Apps
APIs
Front-end
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