RanoFest, our annual cultural festival was back with a bang this year. With 100+ employees and their respective families coming together to celebrate the spirit of Ranosys, RanoFest 2014 was the biggest ever in our history. The theme for this year was ‘Shooting for the Stars’, which reflects our company’s ambitious goals for the new year as we prepare to enter the big league. RanoFest provides a platform for the entire Ranosys family to retrospect on the year gone by, celebrate the achievements and learn from mistakes. An evening of relaxation and entertainment unfolded as employees presented dance, drama and music performances exhibiting their latent talent. RanoFest is a welcome break from the regular routine of office and Ranosys employees took this opportunity to bond socially, shed all inhibitions, know each other better and make friends for life.

The icing on the cake was the special visit paid by our guest Mr. Eddie Foong, CEO of Technopreneur’s Resources Pte Ltd, Singapore. One of our most prestigious clients, Eddie (as he is fondly called) shared his vision and future plans at the event, which served as an inspiration and morale booster for the Ranosys team. With fond memories of a memorable night, basking in the glory of RanoFest, the Ranosys team heralds yet another year with enthusiasm and exuberance for scaling new peaks of success.

Ranosys held its annual Team Building event this year on the 26th of December, 2014. The event saw participation from the entire team of Ranosys, spread across 3 locations – Singapore, Jaipur and Bikaner. ‘Team Building’ , as the name suggests, strives to build a team that can work together, play together, win and lose together and still stand up together smiling. Through activities like peer introduction and identification and other team games, team members worked together to overcome obstacles and attain the objective. Aimed at enhancing co-ordination, collaboration, team-work, peer support and communication, the event served its purpose as Ranosys employees came out of their cocoon to mingle with others and built a rapport beyond regular work. The team building event dissolved all boundaries, encouraging members to step out of their silos and work cohesively towards a common goal. People discovered unexplored dimensions of their own personality and unknown facets of others’ lives which created a bond that will last a lifetime. The campfire at the end reflected the indomitable spirit of Ranosys, the never-say-die attitude and highflying ambition.

Enterprise mobility is increasingly playing a critical role for companies large and small worldwide. By enterprise mobility we mean a shift in work habits, by more and more employees working out of the office premises, bring-your-own-device (BYOD) schemes and using cloud services & mobile devices to perform business tasks. In such a scenario, organizations are focused on building the right enterprise mobility strategy, which provides extensive support and flexibility for customers, employees, business partners and all stakeholders.

A robust enterprise mobility strategy is the need of the hour for organizations today. The challenge is in protecting sensitive business information without impacting productivity. Allowing seamless access to data from anywhere and anywhere without compromising on compliance norms or security aspects is not easy. But then, it’s not rocket science either and taking care of the essentials will help organizations become proficient in enterprise mobility. Drawing from our rich experience in this domain, we have compiled the below salient features which will help organizations realize the full benefits of enterprise mobility.

Mobile Device Management
MDM enables administration, configuration and monitoring of mobile devices used to access business resources – be it smartphones, tablets or laptops. It allows you control to filter access for devices – it can detect jail-broken devices and restrict such devices from accessing the internal network. You can remotely manage employees’ devices discreetly without compromising user privacy.

Mobile Application Management
While MDM accounts for the device security and performance, MAM takes care of enterprise software applications on end user devices. With personal as well as business data residing on the same device, MAM enables you to devise application specific access and usage permissions. In short, MAM helps in the severance of enterprise apps and data from the personal ones.

Mobile Containerization
Containerization is the new buzz word in the world of enterprise mobility. It effectively creates a separate virtual device within another device – one for personal data, apps and settings while the other for enterprise business purposes. Imagine a container within a device – a container that stores secure data and requires authenticated permission to access it. This container exists separately from the personal content on the device and does not allow interacting between the two layers, thus preventing data leaks.

Service delivery strategy
While developing your enterprise mobility strategy, keep note of the mix of apps used by your people and how can these be accessed on their mobile devices. There are four ways in which people access apps on mobile devices:

  • Native devices
  • Virtualized access
  • Containerized approach
  • Fully managed enterprise experience

Striking a fine balance between virtualized access and containerized approach is the right way to deliver desired user experience and ensuring enterprise security as well.

Over the years, Ranosys has developed significant expertise in enterprise mobility solutions and our portfolio spans across following areas –

  • Scalable, secure and cost-effective mobility solutions
  • Mobile device management
  • Mobile security management
  • Mobile application development
  • End-to-end business apps
  • Enterprise/ corporate apps
  • Native, Hybrid and HTML5 apps

When Martin Cooper made the first call using a mobile phone in 1973, little did he know that the same device would someday be used for shopping. Over the years, technology has taken a new shape and has enabled functions that were once unimaginable. One of which is mobile eCommerce.

With the advent of eCommerce, the traditional brick-and-mortar retail outlets faced the heat as customers preferred the convenience of shopping online from their home. With increasing penetration of smartphones, mobile eCommerce has become a global crowd-puller now.

Mobile eCommerce is now giving web-based eCommerce a run for its money as it has taken customer convenience few notches higher. People of all age groups find it much easier to explore and buy goods online through their wireless electronic devices such as mobile phones, tablets and laptops as they can be carried anytime anywhere.

According to reports, around 100,000 eCommerce stores which use the Shopify platform witnessed 50.3% of traffic coming from mobile devices while only 49.7% came from websites.  These ratings stand testimony to the fact that shoppers are increasingly preferring shopping on their mobiles or tablets.

How can technology help retailers tap the mobile eCommerce market?

In the fast-paced digital age where customers have instant access to product information, pricing, offers, etc. and do not hesitate from undertaking transactions on the internet, retailers have to adopt innovative IT solutions to cater to their customers. As smartphones are getting more consumer-friendly with every passing day,the challenge here arises for retailers to make the most of this trend.

The first step towards this is developing a mobile responsive website which is optimized for viewing on all wireless handheld devices. Mobile apps for eCommerce are fast emerging as useful aids to eCommerce websites to take the store to customers’ fingertips. It is critical to smartly emulate the desktop effect on the smartphone so that customers get a delightful user experience despite the limited screen size. Long product descriptions, small links and asking customers to fill large forms are a strict no-no. A streamlined purchase process with just a couple of steps to check-out and close a transaction will substantially reduce turn-around time and enhance customers’ online shopping experience.

Gone are the days when internet speed constrained users from extensive browsing – customers now have zero tolerance for loading bars and pages which are down altogether. Low latency and high availability have become hygiene factors in mobile eCommerce.

It has been observed that customers often indulge in virtual window-shopping through mobiles but shy away from making actual purchases on mobile platforms. They use mobiles just to explore, browse and compare products, prices and promotional offers on-the-go. To minimize instances of abandoned shopping carts and convert window-shoppers into buyers, merchants today need to work upon delivering a variety of features to their online customers.

Features like saving favorite items in the shopping carts for future purchase and prompting recently searched products as a reminder for purchase are adopted my many eCommerce sites today. Mobile apps allow merchants to send push notifications to users on new products and offers, enticing them to make a purchase. Data analytics is a powerful tool that can enable merchants to analyze customer shopping patterns and tailor their offerings for customers. For instance, merchants can offer discounts on specific products of interest to customers or devise bundled products of complementary items based on past purchase information. ‘People who bought this also bought this’ kind of suggestions on eCommerce sites are designed to keep the customers hooked to shopping on your site.

Ranosys has significant expertise and experience in developing eCommerce solutions and is well-suited to:

• Build native, hybrid and HTML5 mobile apps on all platforms (iPhoneAndroid, Windows & Blackberry) to take your online store to your customers’ fingertips
• Design Magento based eCommerce portals for retailers to improve reach to customers and enhance their customers’ shopping experience
• Provide maintenance and support services, version up-gradation and troubleshooting for existing eCommerce websites
• Develop enhancements for existing eCommerce websites such as affiliate marketing, gift coupons and reward points systems
• Undertake digital marketing assignments to improve the SEO/ SEM performance of your eCommerce websites

In future, the wallet, purse, paper ticket and pocket have will go digital and live solely on your phone. Say, how would it be possible? Near Field Communications (NFC), a contactless, Wi-Fi-lite style technology that is already in many of the smartphones out there, and will soon be a regular feature of your commute. Okay, so maybe this tech hasn’t hit its stride yet but there are several new mobile phones that claim “NFC” as a feature.

So what does NFC mean, how does it work, is it secure and will it finally catch on? These are some questions that many consumers will have as they hear more and more about this technology — and here are some answers.

What is NFC?

NFC, which stands for Near Field Communications, is a simple yet unique technology that allows small amounts of data to be exchanged when you tap two NFC devices together, or touch one against an NFC tag. At its core, all NFC is doing is identifying us and our bank account to a computer. It’s a short-range, low power wireless link evolved from Radio-Frequency Identification (RFID) technology that can transfer small amounts of data between two devices held a few centimetres (let’s say 10 CM) from each other.

Unlike Bluetooth, no pairing code is needed, and because it is very low power, no battery in the device being read. In order for NFC to work, both devices — say, for example, your smartphone and a payment terminal at your local CVS — have to have NFC chips and antennas embedded in them.

So, what is NFC used for?

Some practical uses include bumping your phone against someone else’s to wirelessly exchange your contact information. You can also tap your phone against a laptop or computer to share photo/ video files.

NFC is also used in marketing. You can, for example, tap your phone against an NFC-equipped movie poster or sticker, as long as the paper is embedded with an NFC chip, and more details about the movie will pop up on your phone’s Web browser.

One of the more interesting uses we came across in our research was a beer dispenser created by a Google employee. It uses an NFC tablet to scan a person’s badge and determine if he or she is authorized to drink the beer.
 But, so far, the most prevalent use of NFC has been in payments. By tapping your phone on a contactless payment terminal in a shop, train station or coffee shop, it is able to identify your account and takes payment through an app on your phone.

Why is NFC any better than credit card?

Many consumers could have a thought that I can already tap my credit card to pay for things than how is NFC better than the credit cards. Yes, they have already used a tap-to-pay method with some newer credit cards but proponents of NFC on mobile argue that it’s even faster and easier to use the device that’s likely already in your hand — your smartphone — rather than digging around for the wallet that holds that credit card.

Another big NFC pitch is that your smartphone could simultaneously store loyalty cards, coupons, tickets and boarding passes, so you could use your NFC smartphone to transmit and receive data in those accounts, too.

Which phones should you look for better use of NFC?

A huge number of handsets have NFC, largely because NFC has long been supported by the makers of Android handsets. Though Apple is yet to embrace NFC, flagship and mid-range handsets from the likes of Samsung, HTC, Motorola, Nokia, LG and Blackberry all include NFC. Microsoft’s Windows Phone 8 OS supports NFC, too, so expect upcoming smartphones from Samsung, Nokia and HTC to be compatible.

NFC is still in its trial phase, but it has a big future. ABI Research predicts that 1.95 billion NFC-enabled devices will ship in 2017, largely in smartphones, though NFC will also enter the living room. WiFi routers will swap passwords for a simple ‘tap’ from any smartphone, tablet or games console, with 395 million consumer electronics devices to ship in 2017 – in other words, NFC will be in everything.

Tapping to pay sounds almost too easy. Is NFC secure?

Ultimately, NFC makes it a whole lot easier to perform a huge range of digitized tasks. But with that kind of power in such a tiny chip, is this technology really secure? Many experts say NFC really is fundamentally secure by virtue of its extremely short range. In order to snag your NFC signal, a hacker would need to be very close to you. Uncomfortably close. In other words, you’d know they were there. And unless it was a very intimate friend of yours, you’d likely not be happy about it.

Fraudsters are always trying different ways to tap into sensitive data. NFC technology has varying layers of security, depending on the use case and the hardware. When you link your NFC smartphone to your credit card, your data is actually stored in a tiny part of the hardware — like a little lock box within your phone. In some cases, this is in the SIM card, but it could be elsewhere in the phone, too. But note: this data is encrypted.

On top of that, you often have to punch in a personalized PIN on the phone in order to make a payment. If your NFC phone is stolen, you can freeze or disable your payment account by calling the services or visiting a website. You can also call the credit card issuers directly and cancel your cards — just as you would if you lost your leather wallet.

So will NFC really catch on this time?

Some industry experts and analysts say NFC is still “three to five years” away from being mainstream — the same thing many were saying, well, three to five years ago. It has gained traction in parts of Europe and Asia, especially in Japan, where the wireless carriers have collaborated to push the technology.

NFC proponents say a mandate requiring retailers to update their payment terminals by 2015 could help nudge the technology along. Though NFC might be new to some, the technology isn’t. The industry standard for it was established between 2003 and 2004. Over the past few years, NFC has become more prominent, but it’s still a long way from mass adoption.

But even with all of the tech infrastructure in place, there’s still the matter of changing consumer behavior — your behavior — one tap at a time.

Information Technology and Telecommunication are constantly evolving industries in terms of technology, growth, global reach and understandably facing a high level of threat of obsolescence. In the earlier days of Telecom, both customer relationship and billing used to handle by one system only. As competition grew, there was a need to be competitive in responding to the customer queries, paving the way for exclusive Customer Relationship Management (CRM) systems. CRM evolved from being used by just the Customer service team to solving customer inquiries, request and complaints across the organization. CRM is a huge transformation in service experience for any customer of any Communicating Sequential Processes (CSP).

Today, we see significant changes in the expectations of the customer who is just not happy with the basic levels of service. Customers now expect service that is proactive rather than reactive. Today, the customer expects a CSP to know if he/ she has a good network, accurate billing, a good voice and data experience, service experience and finally if he/ she is getting the appropriate return for investment. This becomes more challenging with the evolution of multiple technologies like 2G, 3G, LTE and LTE Advanced. A Customer Experience Management (CEM) solution is the one stop solution for CSPs today to be competitive in the market, to provide a great customer experience and to define the future roadmap for technology, process and people.

We see a CEM solution as one which not only helps in customer experience enhancement but has a huge potential in revenue enhancement as well. An integrated Customer experience solution will go a long way towards changing these customer perceptions and enhancing the Life Time Value of the customer. In today’s world of cutthroat competition, it is very essential to not only exist but also to excel in the market. Today’s market is more & more complex so, to survive in the market the companies not only have to satisfy its customers but also delight them.

The drastic changes in ever-changing telecom industry makes Information Technology an essential part of this domain. Now, the challenge for telecoms is to balance the ever-increasing need for sophisticated IT with the need to keep IT costs reasonable. In other words: making IT a driver of value.

Telecom companies are facing some unique set of challenges that stem from customer demands and technology trends. The convergence of applications, networks and integrated user experience are the main points in the telecoms’ industry. Ranosys’ telecom solutions help you identify and address the challenges and opportunities created by convergence.

Ranosys’ solutions and service offers enterprise resource management and collaboration platform for specifically for this domain. It consists of features such as powerful project planning, collaboration, document management and resource management functionalities for enterprise project monitoring. Our solutions help you identify and address the challenges and opportunities created by convergence of applications, networks or content.

As a conclusion we could say that the telecom industry is investing heavily in technological innovation and in the development of technology. The growth rate is continuing at a fast pace, new value added products and services are driving the consumer spending behavior. Few companies have already realized the opportunity to improve the relationship with a customer while performing marketing research.

CRM could help in creating customer satisfaction, building brand equity i.e. name awareness, perceived quality, brand loyalty, the associations consumers have towards the brand, trademarks, packaging, marketing channel presence  and last but not the least creating and maintaining relationship.

It is actually an exciting time for the future of data storage as storage is becoming more integrated and distributed to meet the insatiable appetite of users for the Internet of things. Amazon Web Services has added a new storage instance for data intensive applications. The new instances are designed for applications that require high storage depth and I/O performance.

Amazon Web Services (AWS), group of such web services (often called remote computing services) make up a cloud computing platform, offers an environment with real time application services. It is a complete set of infrastructure that enables a person to run virtually everything in the cloud whether from mobile apps or websites, to any enterprise applications or huge data projects.

According to one survey done by the analysts, in present era hundreds of thousands of customers of all size take most of this technology’s services in nearly every industry, including internet, education, media, insurance, financial services, healthcare, retail, real estate and the public sector in more than 160 countries.

It is an API that gives any developer outside of Amazon the programmatic access to Amazon’s data and technology like product information, third-party seller info, customer-created content, Amazon’s shopping cart, distributed systems platform and much more. In 2004, an engineer at Amazon proposed that how the company could make a profit on the infrastructure required running the Amazon.com store.

A Simple Queue AWS Service launched in Nov. 2004 for public use but it has officially launched in 2006 by selling computing power and data storage to emerging technology companies, blogs and websites. In the mid 2007, more than 320,000 developers had signed up to use Amazon Web Services (AWS), as claimed by Amazon.

Currently AWS counts NASA, the U.S. Department of State, Adobe, Siemens, Pfizer, Nasdaq, Flipboard, Unilever, Global Blue, Netflix, etc. as customers. On-demand and easy-to-use web services help the users to take main six benefits as given below:

• Replace CapEx with OpEx: Amazon Web Services (AWS) can win more customers because it charges fees based on how much its services are used, so there are no upfront costs to deter adoption. It has replaced Capital Expenditure with Operations expense. So by using cloud computing, we could remove upfront investment for any expensive hardware and we need to pay for only required resources on a variable bases.

• Lower overall costs: As we saw in above benefit of variable costing, cloud computing also helps to reduce the overall IT costs in multiple ways by which we could pay low variable cost as well. Amazon Web Services (AWS) massive economy of scale, efficiency improvements and multiple pricing models allow the customer to optimize for variable and stable costs. It would also attract more customers to its services.

• No more guessing capacity: We have to make the capacity decision prior to deploying an application, either we get a limited capacity or we pay a lot for extra resources. And if we run out of capacity then we may face poor customer experience until we acquire more resources. With cloud computing, we provision the amount of resources we need and if we need more than that then we could easily scale up. If we don’t need then we stop paying by turning them off.

• Agility/ Speed/ Innovation: With the old and traditional infrastructure, to get a server procured, delivered and running, it may take around 6-20 weeks. But you can deploy hundreds or even thousands of servers as per your needs by spending some minutes only, without discussing to anyone. This self-service and quickest environment changes the process of developing and deploying applications which allows your team to get the benefits of innovation.

• Shift focus to differentiation: Cloud computing takes care data center investments and operations and lets you to innovate new projects. You and your engineering team could focus on the projects that grow your business instead of having them focus on IT infrastructure- which is important but hardly ever differentiates your business.

• Go Global in minutes: By using old and traditional infrastructure, it’s somewhat difficult to deliver better performance to global customers and even most companies focus only on any specific region at a time to save costs and time. Either a small start-up or a large global company, everyone has got potential customers around the world, so with cloud computing we can easily deploy our application in any or all of the AWS regions around the world. It definitely means that you can provide a lower latency and better experience for your customers at minimum cost.

Bottom line of benefit of this service is AWS cloud turns capital expenses into variable costs while preserving flexibility and enhancing scalability, availability and security. Amazon doesn’t disclose AWS results as it falls as “Other” category in Amazon financials but industry analysts estimated over $1B in 2012. Amazon has been spending a lot of money to improve AWS’s ability to offer more computing power and data storage and we expect AWS by next year to become Amazon’s next billion dollar business.

Whether you are a small enterprise or a large multinational company, reap the maximum benefits of Amazon Web Services by hiring an experienced and dedicated AWS provider.

Nowadays “social commerce” is such a phenomenon that is trying out by numerous e-commerce sites that enable users to login with social media platforms such as Facebook or Twitter accounts, but some of the new startups initiating with innovations to take it a step further by creating such sites where ‘social’ is equivalent to the ‘commerce’. Nevertheless, bringing the social aspect in buying is being implemented in various new ways and this is going to evolve since buying is after all a social activity.

Social media is not about technology, it is about the social science. The people, relationships, and the meaningful actions between them brings the value to social media. To provide with the best online shopping experience possible number of new enhancements will be geared towards delighting customers.

Various sites are trying to simulate the real life shopping experience – as in real life people discover brands, products and trends through friends and family while talking and interacting with them and share their opinions before the actual purchase likewise various eCommerce sites like BuynBrag, Koolkart, Teritree and LimeRoad are trying to mimic the offline shopping experience online. This is true social shopping.

The opinions, actions and views of friends and family members play a vital role in influencing the consumers. As a social referral platform it provides an opportunity to businesses to increase referrals, revenue and conversions with custom offers and suggestions by turning their order confirmation page into a social tool. In turn it will not only expand the site’s consumer base, but also a person’s personal shopping circle by sending recent purchase information to a customer’s friends and family.

Sometimes a consumer may find themselves at a point of indecision during the new customer journey at that point of uncertainty where consumers do not know what to do next, social proof kicks in to see what others are doing or have done. Wish lists, popularity lists, social sharing, reviews, and social recommendations become paramount to influence users’ decisions.

So far online shopping is considered, as an isolated experience where consumers visit a website of the retailer, find a product of interest and make purchase but now the social commerce sites want to change this phenomenon and trying out hard to come up with new innovative enhancements.

Social media has become quite powerful as experts also suggest that social commerce sites are trying to drive sales by leveraging the rise of online social networking. The power of suggestion or network effect gets multiplied at such a yielding level that it has a profound effect on sales.

Here are the very interesting 6 C’s of social commerce that are very popular among such sites who are gearing to indulge ‘social’ with ‘commerce’:

• Content
• Community
• Commerce
• Context
• Connection
• Conversation

One of the social commerce sites that targets women is LimeRoad that is founded earlier this year. The aim of this site is to bring the joy of shopping with friends online. To fulfill this aim it provides with the facilities where users can pick products from various categories and create collections and share them with friends.

There is another site Teritree Technologies, Bangalore-based that is taking it to a step further and facilitates its users by providing an option where they can start a live conversation with friends on its site, which is in its beta version. The one more example of social commerce sites evolvement is its mobile apps that allow users to take photos of the clothes they have tried on, upload them and conduct instant polls with friends and to make a purchase decision.

Ranosys Technologies keenly engages in fulfilling the requirements of such social commerce sites that are trying to create a new trend in online shopping. The expertise of the development team of Ranosys Technologies Pte Ltd provides well suited and tailored tools to deliver interactive and user friendly online shopping experiences.

Android: What is in store for future

With its open source technology and support of Google, Android is set to be the dominant mobile operating system for years to come. With the US$12 billion plus Motorola takeover, Google did not just secure 16,000 patents for disputes about hardware and software innovations; it also showed how important Android is for its business model. In the future, Android will be more than just an operating system for a smartphone. The integration of a wallet app for mobile payments via NFC is just as likely as Android becoming a regular household feature.

Some of the technological developments we are sure to see would be:

Google TV

Google TV is a Smart TV platform from Google co-developed by Intel, Sony and Logitech. Google TV integrates Google’s Android operating system and the Linux version of Google Chrome browser to create an interactive television overlay on top of existing Internet television and WebTV sites to add a 10-foot user interface.

A small box sits between the existing cable (or satellite) receiver and the TV, bringing the goodness of Google TV to TV set. You can also use the remote to control the cable box, TV, and stereo. What makes it more impressive is that it can be controlled with phone as well. The web and app goodness of Google TV is built right into the TV set, so it just needs to be plugged in the existing cable (or satellite) receiver as usual.

Android operating system provides the underlying foundation, allowing developers to create applications that extend the system’s functionality. Google’s Chrome browser provides a gateway to the Internet, allowing consumers to browse web sites and watch television, in tandem.

Consumers can access HBO, CNBC, and content from other providers through the Chrome browser. Android and Apple smartphones may be used as remote controls for Google TV. Google TV products ship with wireless remote controls with a full QWERTY keypad.

The Smart Home: Android@home

The Smart Home could soon include the lime-green color of Android. The Android @ Home framework that can make appliances as smart as a phone, can transform a tablet into an universal remote for home. It also introduced some consumer electronics designed to be Android compatible.

This focuses on ideas that creates an environment where a fridge could automatically ping a phone that milk needs to be picked up from the grocery store on your next visit as the supply in the fridge is about to be consumed, like the scenario where the lighting and music is synced perfectly with some video game to make the experience even
more immersive.

Consumers in the future will be able to purchase an Android @ Home receiver to do just that:

• To communicate with your Android-enabled appliances
• To download apps to control those devices through

It would turn out the LED light bulbs used in the video game demo which were developed in partnership with Lighting Science so that Android devices can “speak” to it. Google also showed off how Google Music works with Android @ Home and its other foray into the consumer electronics business: stereos because its users’ music will be stored in the cloud, the tunes can be played by any device that is connected to the online service, like the Google Tungsten.

Google also intends for all services to be able to be used at the same time across all devices and the possibilities for smartphones and tablets do not end there; Android applications may feature in cars.

In addition to Google’s own projects, cloud-based services on Android smartphones will also play a key role, be it for private customers accessing their own music collection or for employees accessing sensitive company data. High costs and low speeds used to be an obstacle to this, but now LTE has enabled brand new cloud services. Data will no
longer be saved locally. It will be saved and processed directly in the cloud.

What is Android

Android is a Linux-based operating system designed primarily for mobile devices such as smartphones and tablet computers. This technology, which is owned by Google, Inc., includes an operating system, software, and applications. Android is a comprehensive software stack of mobile devices that includes an operating system, middleware and key application. This rich source of software bunch is used in Mobile Technology through its innovation module of The Android Software Development Kit (SDK). The operating system is based on Linux, which provides advanced computer processing. Android technology is maintained and continually developed by the Android Open Source Project (AOSP). Google released the Android code as open source, under the Apache License. The Android Open Source Project (AOSP), led by Google, is tasked with the maintenance and further development of Android.

Additionally, Android has a large community of developers writing applications that extend the functionality of devices, written primarily in a customized version of Java. They are available for download through Google Play or third-party sites.

Android technology is based on Java software applications. This technology requires the use of a special software development kit (SDK) to create applications for an Android device. The SDK is freely available for download from the Internet. For this reason, and because it will work on multiple operating systems, many software developers prefer Android technology over that used in other smart phones.

Although Android technology is increasingly being used on a range of devices, the most common hardware to use this platform is mobile phone. Smart phones have evolved into devices that use touch screens for navigation. Android technology provides specific application programming interface modules to developers that take advantage of this. The touch screen enables the user to select and scroll through information with the stroke of a finger.

A large community of developers regularly write applications, including games, social networking, and business modules, for Android smart phones. Android technology which is used by thousands of developers because it is freely available has given software developers the opportunity to sell their creations to a wide group of consumers.

One of the key differences between Android technology and other smart phone systems is that it is open for modification. This gives vendors the opportunity to change and enhance their products based on their own preferences. This has created many versions of Android™ phones, which can vary by vendor, as well as a range of other devices that use this platform.

Applications for Android

Android initially came into existence with the approach that developers are given the power and freedom to create mobile applications while taking advantage of everything that the mobile handset has to offer. Applications are usually developed in the Java language using the Android Software Development Kit, but other development tools are also available, including a Native Development Kit for applications or extensions in C or C++, Google App Inventor, a visual environment for novice programmers and various cross platform mobile web applications frameworks.

Android is built on open Linux Kernel. This particular software for mobile application is made to be open source, thereby giving the opportunity to the developers to introduce and incorporate any technological advancement. Build on custom virtual machine android gives its users the addition usage and application power, to initiate an interactive and efficient application and operational software for the phone.

Applications can be acquired by end-users either through an app store such as Google Play or the Amazon Appstore, or by downloading and installing the application’s APK file from a third-party site. The Play Store application allows users to browse, download and update apps published by Google and third-party developers, hosted on Google Play, and is pre-installed on devices that comply with Google’s compatibility requirements. The app filters the list of available applications to those that are compatible with the user’s device, and developers may restrict their applications to particular carriers or countries for business reasons.

Advantages Android gives

• Open source

Android is open platform, so many carriers can potentially offer Android-powered phones. Android is currently the fastest growing phone platform in the world. Android has an active community of developers and enthusiasts who use the Android source code to develop and distribute their own modified versions of the operating system. Android Operating System allows third party developers to innovate and create Applications and software for mobile devices. Android is an open, flexible and stable enough to associate itself with newer and newer evolving Technologies. Android’s vast range of easy to use tools and wide range of libraries provides Mobile Application developers with the means of an amazing mobile operating software to come up with the most efficient and rich Mobile Applications changing the world of millions of mobile users.

• Google Services

Because Google developed Android, it comes with a lot of Google services installed right out of the box. Gmail, Google Calendar, Google Maps, and Google Web search are all pre-installed, and Google is also the default Web page for the Web browser. However, because Android can be modified, carriers can choose to change this.

• Multi-tasking

Multitasking was improved with the release of Android 4.0 “Ice Cream Sandwich”. When users hold down a device’s home button or press the multitasking button on available devices, a task manager with a list of recently-opened apps appear, which users may select to resume use of the application in the status it was last accessed at.

Google’s mobile operating device, the android is its awesome creation. It is definitive for Software Applications for the mobile phone arena, initiating a whole new world of Mobile Technology experience for its customers.

Andriod mobile application development is one of the services provided by Ranosys Technologies. Innovative, user friendly and effective Android applications have been developed by the development team at Ranosys Technologies using the Andriod platform. Viewing Andriod as holding much more future potential Ranosys Technologies would be constantly working to explore applications that would be helpful and of at most use to the users in all the domains of their life.

Medical community embraced an idea to make healthcare better, safer, and more efficient. If every person’s complete medical history is stored on computers linked up across the country, clinicians anywhere could view a patients’ blood test, hospital stay, and X-ray, smart software would guide the diagnoses. In hospitals, prescribed drugs and doses would be computer-vetted against each patient to forestall life-threatening medication errors. Such ideas led to the prodding of Electronic Medical Records.

An Electronic Medical Records (EMR) is a computerized medical record created in an organization that delivers care, such as a hospital or physician’s office. Electronic medical records tend to be a part of a local stand-alone health information system that allows storage, retrieval and modification of records. EMR can make healthcare more efficient and less expensive, at the same time improving the quality of care by making patients’ medical history easily accessible to all who treat them.

The benefits of information technology are “enormous” — improved safety and quality of care, providing convenience to patients and better outcomes in general. EMRs pull together all of a patient’s information from the results of the last routine checkup with their primary care doctor to CT scans from their emergency hospital admission in one place. This is secure and remotely accessible, not only to physicians but to the patients themselves. Electronic records help doctors to capture and manage health information.

Technical standards in EHR

Though there are few standards for modern day EMR systems as a whole, many standards are related to specific aspects of EMRs. These include:

• HL7 – Messages format for interchange between different record systems and practice management systems
• ANSI X12 (EDI) – A set of transaction protocols used in the US for transmitting virtually any aspect of patient data
• CEN – CONTSYS (EN 13940) – A system of concepts to support continuity of care
• CEN – EHRcom (EN 13606) – A standard for the communication of information from EHR systems
• CEN – HISA (EN 12967) – A services standard for inter-system communication in a clinical information environment
• DICOM – A standard for representing and communicating radiology images and reporting

Interoperability towards sharing record

The future vision of many connected health systems is the ability to connect the electronic medical record system to a personal health record creating a “shared record”. This sharing will have to include elements of granular permissions at the data type level and the ability for patient generated content to be “tagged” allowing the provider to maintain clinical integrity of information.

What we can expect from our future

As population soars and life expectancy rises, there is a greater need for the most innovative technological advancements to solve medical issues that plague the global population. In the past, traditional medical innovations focused on extending life-expectancy and improving quality of life. While it is clear that many of these initiatives succeeded, future innovations must also consider the economic impact. Current spending is unsustainable, especially in the developed world. Healthcare needs technology not only to improve patient health, but also to bend the cost curve.

Technological innovation is changing healthcare trends today. In the areas of genomics, diagnostics, devices/ therapeutics and traditional healthcare IT, a number of remarkable discoveries have been made that have improved patient care exponentially. Technologies are demonstrating a paradigm shift in delivery of patient care. Due to the availability of wireless devices, patients can receive care in the comfort of their own homes rather than in the hospital.

Decentralization of healthcare is enabling services to be delivered in the most effective cost structure. Given the enormous cost of hospital care, new heart monitoring equipment is allowing patients to leave the hospital several days earlier. More importantly, the monitoring is enabling the institution providing the care to keep the patient from being readmitted as they can intervene prior to a major emergent care episode from occurring. The development of advanced sensors allows for monitoring anywhere, anytime. This flexibility is driving innovation and changing healthcare delivery today.

We will have successfully transitioned the system from one which “fixes people after they’re sick” to one of preventative, diagnostic genomic-based medicine. Treating patients for the conditions we know they are likely to develop and re-architecture the system around that reality. A system which will provide for virtual care through bio-connectivity and extension of the hospital into a community-care oriented structure.

A consumer driven retail oriented health care environment for non-critical care treatment that provides significant opportunities for cost reduction. Real-time analytics and location-intelligence capabilities which provide for community-wide monitoring of emerging health care challenges.

Ranosys Technologies has worked in the healthcare domain and had developed Electronic Medical Record system which precisely meets its goal of providing the vital information to physician as well the patient. As it is said in the future there would be instances where applications would be prescribed in place of medicines, Ranosys Technologies took the leap ahead and came with EMR based mobile Application. EMR App developed by the team at Ranosys Technologies gives the ability for the users using Electronic Medical Record software to remain connected with the patients update as well as their daily schedules. This system is in use by clinics worldwide for clinic management and records purposes.

Significant technological, scientific breakthroughs and global trends in the healthcare industry have shown tremendous potential in personalized medication and treatment. Healthcare innovations have revealed how cost and accessibility can be improved to address local challenges. Increased consumer literacy, participation and pro-activeness indicate the need for change in healthcare delivery and hence healthcare is one of the major domains in which Ranosys Technologies has come up with some vital and crucial features adding value to the healthcare solutions. Innovation and adoption being two key driving forces, Ranosys Technologies is adopting the best practices to generate and innovate product with the prompt services for the users.

iOS is a mobile operating system developed and distributed by Apple Inc. Originally released in 2007 for the iPhone and iPod Touch, it has been extended to support other Apple devices such as the iPad and Apple TV. iOS is the world’s most advanced mobile operating system, which is continually redefining the approach towards mobile device. Unlike Microsoft’s Windows Phone and Google’s Android, Apple does not license iOS for installation on non-Apple hardware.

As of September 12, 2012, Apple’s App Store contained more than 700,000 iOS applications, which have collectively been downloaded more than 30 billion times. It had a 14.9% share of the smartphone mobile operating system units shipped in the third quarter of 2012, behind only Google’s Android. iOS is derived from OS X, with which it shares the Darwin foundation, and is, therefore, a Unix operating system.

iOS is Apple’s mobile version of the OS X operating system used on Apple computers. Derived from core OS X technologies, the amazing user experience of iOS has been streamlined to take maximum advantage of iPhone, iPad, and iPod touch hardware. Technologies shared between iOS and OS X include the OS X kernel, BSD sockets for networking, and Objective-C and C/C++ compilers for native performance.

In iOS, there are four abstraction layers: the Core OS layer, the Core Services layer, the Media layer, and the Cocoa Touch layer. The current version of the operating system, iOS 6.0 dedicates 1-1.5 GB of the device’s flash memory for the system partition, using roughly 800 MB of that partition (varying by model) for iOS itself.

The user interface of iOS is based on the concept of direct manipulation, using multi-touch gestures. Interface control elements consist of sliders, switches, and buttons. Interaction with the OS includes gestures such as swipe, tap, pinch, and reverse pinch, all of which have specific definitions within the context of the iOS operating system and its multi-touch interface. Internal accelerometers are used by some applications to respond to shaking the device or rotating it in three dimensions. One common result is switching from portrait to landscape mode when rotated.

The home screen also known as “Spring Board” displays application icons and a dock at the bottom of the screen where users can pin their most frequently used apps. The home screen appears whenever the user switches on the device or presses the “Home” button. The screen has a status bar across the top to display data, such as time, battery level, and signal strength. The rest of the screen is devoted to the current application. When a passcode is set and a user switches on the device, the Lock Screen is displayed.

The Technology of iOS

Cocoa Touch

  • Cocoa Touch is the programming framework driving user interaction on iOS. Using technology derived from Cocoa and the Mac desktop, Cocoa Touch and the iOS interface were completely re-designed for multi-touch
  • Buttons, table lists, page transitions, and gestures on the iPhone are unique for the compact form factor, and all this UI power is available to developers through the Cocoa Touch frameworks
  • Built upon the Model-View-Controller paradigm, Cocoa Touch provides a solid foundation for creating state-of-the-art applications. When combined with the Interface Builder developer tool, it is both easy and fun to use drag-and-drop to design the next great iOS application
  • Strong low-level foundations enable fantastic high-level frameworks such as Game Kit for multiplayer gaming, Core Data, which offers high performance, yet easy-to-use data management, Core Animation for stunning effects, and the most innovative browser engine on mobile devices in WebKit

Working together, the Cocoa Touch frameworks and powerful foundation provide a truly unique canvas upon which to create a new work of application art.

Graphics

iOS delivers a wide-range of graphics capabilities, such as comprehensive

  • 2D drawing.
  • Accelerated 3D rendering.
  • Direct access to video playback and capture.
  • Using high-level frameworks, spectacular animations and transitions within an app’s UI can be created.

Application Development

Together, the iOS SDK and Xcode IDE make it easy for developers to create revolutionary mobile apps. With tools like the Xcode IDE, Instruments, and iOS Simulator, the starts app running within minutes. By joining the iOS Developer Program the developer can test the apps on devices and distributes it to get the resources. Because Apple makes both the hardware and the operating system for iPad, iPhone, and iPod touch, everything is designed to work together. So apps take full advantage of hardware features such as the Retina display, the Multi-Touch interface, the accelerometer, the three-axis gyro, accelerated graphics, and more. FaceTime is a perfect example. It uses both front and back cameras, the display, the microphone, and WiFi connection. With thousands of apps in practically every category, iOS is the platform for the world’s largest collection of mobile apps. With all those apps in one place, they’re easy to access, easy to search, and easy to buy using the same account used for iTunes.

Features iOS gives

  • Safety and security by design
  • iOS provides built-in security from the moment the device is turned on. Low-level hardware and firmware features are designed to protect against malware and viruses, while high-level OS features help to secure access to personal information and corporate data.

  • Accessibility
  • Accessibility features like Guided Access, VoiceOver, and AssistiveTouch help people with disabilities experience more of what an iOS device has to offer.

  • Universal usage
  • iOS devices are made to be used around the world. Take your pick of 30 languages and easily switch between them. Because the keyboard is software based, you can select from over 50 different layouts with support for language-specific features including diacritic marks on characters and contextual character options for Japanese. In addition, the built-in dictionaries support over 50 languages, VoiceOver reads screens in more than 35 languages, and Voice Control understands over 20 languages.

  • Business features
  • Businesses around the world are choosing iOS devices for their enterprise-ready features and powerful security. iOS works with Microsoft Exchange and standards-based servers to deliver over-the-air push email, calendar, and contacts. iOS protects data by encrypting information in three separate areas: in transmission, at rest on the device, and when backed up to iTunes.

  • Makes learning easy
  • With iOS, iPhone, iPad, and iPod touch become incredible learning tools. Keep track of all your classes and activities using Calendar. Be on time for appointments and study groups thanks to alerts from Reminders. Jot down or dictate lists and ideas with the Notes app.

Ranosys Technologies is dedicated towards the development of unique and sophisticated applications compatible to iPhones. Ranosys Technologies creates the unique and innovative ideas, which enhances the integrated process of iPhone application development. The application development team of Ranosys Technologies have developed apps that are not only functional, but phenomenal at the same time includes essential, most-wanted features. Ranosys Technologies have developed applications on iOS for a number of domains including healthcare domain and application for business houses. The application for the healthcare domain gives the ability for the users using Electronic Medical Record software to remain connected with the patients update as well as their daily schedules. This system is in use by clinics worldwide for clinic management and records purposes. The approach adopted by Ranosys Technologies is to build an app that wows the customers, accelerates the traffic which in turn generates the revenue, and pays for itself many times over.

RanoFest 2012 – It has been a colourful celebration in this year’s family day event of Ranosys that was held in a grand fashion at the heritage property – Hotel Basant Vihar Palace, Bikaner (India) on 18 November 2012. Since its first year of inception, Ranosys has been celebrating this annual event every year inviting the family members of all its employees from all offices. The event has been seeing increasing participation, fun and appreciation from all associated. This year’s RanoFest theme was ‘colours of the world’ where the team celebrated and rejoiced its exposure, connection and associations with people from around the globe.

Starting with the auspicious and authentic lion-dance video, the event witnessed various exciting performances from the Ranosys insider-talent that showcased that IT is not just about nerds or tech-savvy geeks. It calls for the guts to walk on the ramp wearing a Thai, Vietnamese or an Arabic attire for that matter, and being in the character. The evening, for some, was an opportunity to show-off those real six-pack-abs in a spell binding dance performance, and for some to mesmerise the audience by their romantic singing. The whole aura aroused our hidden Korean fans causing the stage to shake with their ‘Gangnam’ Style, where on the other hand our Indian Bollywood-fan beauties were where to be left behind. The Rano-emcees were dashing and took the evening in their stride.

TEAM Ranosys is wired with this art of celebrating every little success together; and laughing-out-loud those silly errors while learning the right lesson and moving ahead. This event was a big day for all and it reflected on every face. The culture was shown in the fun, participation and zeal throughout; that makes events as such greater fun to be at.

It was the time of year for Ranosys team to rejoice and celebrate the bond of togetherness they have been sharing for all these years, and celebrate their moments of bliss with their families – parents, partners, children and friends. We have some glimpses for you to walk through here: https://on.fb.me/T5aM42

Reusability, interoperability, and extensibility have arrived in the area of e-learning. The Sharable Content Object Reference Model (SCORM) standard allows compliant e-learning content to be deployed on any Learning Management System (LMS) and assembled with other SCORM-compliant e-learning content to create a course that brings together best-of-breed learning components. Sharable Content Object Reference Model (SCORM) is a collection of standards and specifications for web-based e-learning. It defines communications between client side content and a host system called the run-time environment, which is commonly supported by a learning management system. SCORM also defines how content may be packaged into a transferable ZIP file called “Package Interchange Format”.

SCORM is a specification of the Advanced Distributed Learning (ADL) Initiative, which comes out of the Office of the United States Secretary of Defense. SCORM 2004 introduced a complex idea called sequencing, which is a set of rules that specifies the order in which a learner may experience content objects. In simple terms, they constrain a learner to a fixed set of paths through the training material, permit the learner to “bookmark” their progress when taking breaks, and assure the acceptability of test scores achieved by the learner.

The standard uses XML, and it is based on the results of work done by AICC, IMS Global, IEEE, and Ariadne. The next generation of SCORM is happening right now. It’s called the Tin Can API. The Tin Can API is a huge leap forward for the e-learning community. The Tin Can API is an e-learning software specification that allows learning content and learning systems to speak to each other in a manner that records and tracks all types of learning experiences.

Learning experiences are recorded in a Learning Record Store (LRS). LRSs can exist within traditional Learning Management Systems (LMSs) or on their own. Prior to SCORM, e-learning content was not interoperable (an entire course or its components could not be moved from one LMS to another) and therefore not sharable.

A good way to understand SCORM is to start from the end product. SCORM courses or sub-courses are delivered as a package in Package Interchange Format (PIF). An example of a package is a ZIP file, which contains all the files relevant to a course/sub-course: content, metadata about the content, metadata about the course, and the course structure (such as a table of contents with information about sequence and navigation). The key to making the package interoperable is that at least one of the content files contains methods (prescribed by SCORM) that allow the package to interface with any LMS.

Ranosys Technologies has worked extensively on the Learning management System. We thrive to deliver the best keeping in pace with the latest tools and techniques. SCORM being the compliance for the Learning Management Systems has been used in all our endeavors.

The success in the projects undertaken by Ranosys Technologies was achieved by using the SCORM content package, which is a self-contained ZIP file containing certain contents defined by the SCORM standard. The file is known as a Package Interchange File (PIF) and it contains all files needed to deliver the content package via a SCORM run-time environment and/or learning management system (LMS).

Mandatory Content Package contents:

• XML manifest file (imsmanifest.xml)
• All schema/definition (.xsd and .dtd) files referenced by the manifest file
• All resource files used by the content package and its learning activities

All the files that make up a content package must fit within the same directory tree structure within the PIF file. Your package may group everything into a single directory, or it may use sub-directories within the root (e.g., one directory for each SCO). All files used by the content package must be within the content package. References to external files or absolute URLs are not allowed.

Some SCORM Creator Tools

• Open source

1. eXe open source SCORM development package
The eXe project developed a freely available Open Source authoring application to assist teachers and academics in the publishing of web content without the need to become proficient in HTML or XML markup. Resources authored in eXe can be exported in IMS Content Package, SCORM 1.2, or IMS Common Cartridge formats or as simple self-contained web pages.

2. ScenariChain Opale / OpaleSup
SCENARI is an open source application suite for designing publishing chains, used for creating professional standard multimedia documents. An publishing chain is a technological and methodological process, a product of document engineering research. The publishing chain approach is to create a document model, to make content creation easier and to automate formatting.

3. Xerte open source SCORM development package
Content Shaper – free authoring tool oriented at assembly, updates and maintenance of learning content across it’s lifecycle. Content Sharer utilizes a separation of content and presentation idiom, so it’s suitable for adaptive learning, different delivery formats, content re-purposing.

• Freeware but not open source

1. MyUdutu
This is a free software for creating e-learning courses with flash interactivity. It is free to sign up and make the courses – there are many customizable templates enabling users to import images/video/audio/etc and incorporate them into scored questions of varying formats. The finished course can be exported as SCORM 2004 or SCORM 1.2 compliant -again for free and then hosted on a MOODLE or other site. Quite intuitive to use and offering many features, it is however dependent on good connection to the site as it is created online. Also doesn’t seem to like working in Opera.

2. Content sharing authoring tool
It is a free authoring tool oriented at assembly, updates and maintenance of learning content across it’s lifecycle. Content sharing tool utilizes a separation of content and presentation idiom, so it’s suitable for adaptive learning, different delivery formats, content re-purposing.

3. Easygenerator
Easygenerator has a free edition but it is not open source. SaaS based platform in connection to a windows application. Collaborative and special thanks to adaptive options for courses, lot of features like powerpoint import, WYSIWYG interface, Template based

• Commercial

1. Lectora inspire
Lectora Inspire makes online course development fast and simple. Bundled with the leading flash content creation, screen capture, and recording software, Lectora’s powerful authoring tools empower you to quickly create dynamic video and Flash eLearning content. Publish options include: SCORM and AICC-compliant Learning Management Systems, HTML, CD and a variety of mobile devices.

2. Microsoft learning development system
Free tool from Microsoft that allows to create SCORM resources using drag and drop. The LCDS is a free tool that enables the Microsoft Learning community to create high-quality, interactive, online courses. The LCDS allows anyone in the Microsoft Learning community to publish e-learning courses by completing the easy-to-use LCDS forms that seamlessly generate highly customized content, interactive activities, quizzes, games, assessments, animations, demos, and other multimedia.

3. DemoCreator
DemoCreator is a flash-based screen recording software which allows users to generate screen cast by recording computer screen. It’s mainly used to create desktop tutorials and Web-based presentation for distance learning and training. The SCORM or AICC output package for LMS is also available.

Knowledge Anywhere’s ICE Tool – Instructional Content Editor Tool
Create and publish SCORM-compliant courses with WYSIWYG tool, that are ready to be uploaded into any LMS. The Instructional Content Editor Tool offers many features including streaming video, pre-made page templates, storyboard export to Word function, language translation and many more. Anyone can create a high quality learning course easily.

4. TutorAuthor NG
TutorPro’s TutorAuthor NG is a professional software application for quickly creating interactive lessons, training, demonstrations, and simulations. Anyone who needs to develop online product demonstrations, software simulations for e-learning, or online tutorials for user support will find TutorAuthor NG an ideal solution.

TutorAuthor NG includes everything you need to capture actions in any application and instantly create a 3D life like simulation. The application is equally at home creating ‘soft-skill’ tutorials such as new employee introductions, company policy, in fact anything that can be taught electronically. If you use TutorAuthor NG to create e-learning content, you can add realistic, fully interactive question slides, buttons, click boxes, and text entry boxes, and much more. TutorAuthor NG is SCORM 1.2, SCORM 2004, and AICC compliant, allowing effortless integration with any compliant Learning Management System (LMS).

The expertise of the development team of Ranosys Technologies provides the needed level of efficiency and user friendly environment for the LMS by using the SCORM package that helped in assembling, organizing, structuring and deploying the system in an effective way.

Medical community embraced an idea to make healthcare better, safer, and more efficient. If every person’s complete medical history is stored on computers linked up across the country, clinicians anywhere could view a patients’ blood test, hospital stay, and X-ray, smart software would guide the diagnoses. In hospitals, prescribed drugs and doses would be computer-vetted against each patient to forestall life-threatening medication errors. Such ideas led to the prodding of Electronic Medical Records.

An Electronic Medical Records (EMR) is a computerized medical record created in an organization that delivers care, such as a hospital or physician’s office. Electronic medical records tend to be a part of a local stand-alone health information system that allows storage, retrieval and modification of records. EMR can make healthcare more efficient and less expensive, at the same time improving the quality of care by making patients’ medical history easily accessible to all who treat them.

The benefits of information technology are “enormous” — improved safety and quality of care, providing convenience to patients and better outcomes in general. EMRs pull together all of a patient’s information from the results of the last routine checkup with their primary care doctor to CT scans from their emergency hospital admission in one place. This is secure and remotely accessible, not only to physicians but to the patients themselves. Electronic records help doctors to capture and manage health information.

Technical standards in EHR

Though there are few standards for modern day EMR systems as a whole, many standards are related to specific aspects of EMRs. These include:

• HL7 – Messages format for interchange between different record systems and practice management systems
• ANSI X12 (EDI) – A set of transaction protocols used in the US for transmitting virtually any aspect of patient data
• CEN – CONTSYS (EN 13940) – A system of concepts to support continuity of care
• CEN – EHRcom (EN 13606) – A standard for the communication of information from EHR systems
• CEN – HISA (EN 12967) – A services standard for inter-system communication in a clinical information environment
• DICOM – A standard for representing and communicating radiology images and reporting

Interoperability towards sharing record

The future vision of many connected health systems is the ability to connect the electronic medical record system to a personal health record creating a “shared record”. This sharing will have to include elements of granular permissions at the data type level and the ability for patient generated content to be “tagged” allowing the provider to maintain clinical integrity of information.

What we can expect from our future

As population soars and life expectancy rises, there is a greater need for the most innovative technological advancements to solve medical issues that plague the global population. In the past, traditional medical innovations focused on extending life-expectancy and improving quality of life. While it is clear that many of these initiatives succeeded, future innovations must also consider the economic impact. Current spending is unsustainable, especially in the developed world. Healthcare needs technology not only to improve patient health, but also to bend the cost curve.

Technological innovation is changing healthcare trends today. In the areas of genomics, diagnostics, devices/ therapeutics and traditional healthcare IT, a number of remarkable discoveries have been made that have improved patient care exponentially. Technologies are demonstrating a paradigm shift in delivery of patient care. Due to the availability of wireless devices, patients can receive care in the comfort of their own homes rather than in the hospital.

Decentralization of healthcare is enabling services to be delivered in the most effective cost structure. Given the enormous cost of hospital care, new heart monitoring equipment is allowing patients to leave the hospital several days earlier. More importantly, the monitoring is enabling the institution providing the care to keep the patient from being readmitted as they can intervene prior to a major emergent care episode from occurring. The development of advanced sensors allows for monitoring anywhere, anytime. This flexibility is driving innovation and changing healthcare delivery today.

We will have successfully transitioned the system from one which “fixes people after they’re sick” to one of preventative, diagnostic genomic-based medicine. Treating patients for the conditions we know they are likely to develop and re-architecture the system around that reality. A system which will provide for virtual care through bio-connectivity and extension of the hospital into a community-care oriented structure.

A consumer driven retail oriented health care environment for non-critical care treatment that provides significant opportunities for cost reduction. Real-time analytics and location-intelligence capabilities which provide for community-wide monitoring of emerging health care challenges.

Ranosys Technologies has worked in the healthcare domain and had developed Electronic Medical Record system which precisely meets its goal of providing the vital information to physician as well the patient. As it is said in the future there would be instances where applications would be prescribed in place of medicines, Ranosys Technologies took the leap ahead and came with EMR based mobile Application. EMR App developed by the team at Ranosys Technologies gives the ability for the users using Electronic Medical Record software to remain connected with the patients update as well as their daily schedules. This system is in use by clinics worldwide for clinic management and records purposes.

Significant technological, scientific breakthroughs and global trends in the healthcare industry have shown tremendous potential in personalized medication and treatment. Healthcare innovations have revealed how cost and accessibility can be improved to address local challenges. Increased consumer literacy, participation and pro-activeness indicate the need for change in healthcare delivery and hence healthcare is one of the major domains in which Ranosys Technologies has come up with some vital and crucial features adding value to the healthcare solutions. Innovation and adoption being two key driving forces, Ranosys Technologies is adopting the best practices to generate and innovate product with the prompt services for the users.

Microsoft SharePoint is a Web application platform developed by Microsoft. SharePoint comprises a multipurpose set of Web technologies that are useful for many organizations, backed by a common technical infrastructure. SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite. The web tools are designed to be usable by non-technical users.

SharePoint can be used to provide:
• Intranet Portals
• Document & File Management
• Collaboration
• Social Networks
• Extranets
• Websites
• Enterprise Search
• Business Intelligence

Microsoft SharePoint can also be used for system and process integration as well as for workflow automation. Enterprise application software often provides some SharePoint integration capability, and SharePoint also incorporates a complete development stack based on web technologies and standards-based APIs. As an application platform, SharePoint provides central management, governance, and security controls for implementation of these requirements.

The SharePoint platform integrates directly into IIS – enabling bulk management, scaling, and provisioning of servers, as is often required by large organizations or cloud hosting providers. Microsoft has two versions of SharePoint available at no cost, but it sells premium editions with additional functionality, and provides a cloud service edition as part of their Office 365 platform (previously BPOS). The product is also sold through a cloud model by many third-party vendors.

SharePoint User Interface

SharePoint Server 2010 is a web-focused system. The main interface for this, are the web browsers such as internet explorer, Mozilla Firefox etc. The main value of web-based user interface is to be accessible anywhere. In SharePoint there is no need to worry about being on a certain computer or installing any software, it just needs to be opened in a web browser and SharePoint Lists, libraries and sites can be accessed.

What is SharePoint Feature

Feature is a mechanism for deployment which drastically reduces the complexity of making site customizations and deploying upgrades on existing SharePoint sites Features can be used to package and deploy a set of SharePoint site elements such as pages, list types, list instances, site columns, content types, event handlers, master pages, page layouts, workflows, etc. we can also attach a piece of code with Features which executes when that Feature is activated/deactivated.

SharePoint Feature is a set of XML files which are deployed in the web front end servers and can be bundled within SharePoint Site Definitions or can be individually activated in the SharePoint sites. All the features bundled in the Site Definition, are activated automatically when a new site is created using the respective site definition.

Following are the major capabilities provided by SharePoint features:

• The pluggable behavior for installing or uninstalling Features within a  SharePoint deployment.
• The pluggable behavior for activating or deactivating Features at a given scope within a SharePoint Deployment.
• Defined scopes of Features helps in determining where the custom code will run.
• Site administrators can activate/deactivate a Feature from the SharePoint site front end.

Same SharePoint Feature can be reused across multiple SharePoint sites depending upon the requirement which improves the component reusability.

Why to use SharePoint?

SharePoint can be mapped to access documents in a shared folder. You can easily access your documents and files from your desktop or any Microsoft Office application. Access SharePoint documents online from any computer, without using VPN.

Set alerts to be notified of changes to documents. Link items (Calendar, Contacts, and documents) with Outlook. Site administrators and contributors can determine user permissions for document libraries, folders and documents:

• Create private sites for different departments or committees that only members can see.
• Restrict sites for communicating announcements or events to a department.
• Retrieve documents that might have accidentally been deleted in a shared folder
• Use versioning to track different document versions.
• Use versioning to track different document versions.

Microsoft SharePoint for Mobile Devices

For a website capability of it to be browsed through a mobile device has now become a must have feature. SharePoint also provides this capability for the site developed by using it. It makes the site optimized for readability and ease of use on smartphones and other mobile devices such as tablets. SharePoint Server 2013 offers new, optimized viewing experiences across different mobile platforms. Additionally, several new features were added to help improve both worker productivity and usability on the device. This functionality includes the following:

  • Optimized mobile browser experience

    SharePoint Server 2013 offers improvements to the mobile browser experience with the introduction of a new contemporary view. Depending on the mobile browser, users have one of the following browsing options:

    1. Contemporary view- This view offers an optimized mobile browser experience to users and renders in HTML5.
    2. Classic view- This view renders in HTML format or similar markup languages and provides backward compatibility for mobile browsers that cannot render in the new contemporary view.
    3. Full-screen UI- There is also the ability to have a full desktop view of a SharePoint site on a smartphone device.

  • Push notifications

    Push notifications have become staple features for mobile applications and the devices that support them, and hence Microsoft is now supporting this with SharePoint 2013. This feature requires adoption though from 3rd party developers or internal custom development. The end result is that the mobile device will be able to receive notifications from SharePoint lists and sites.

  • Geolocation Field Type Support

    SharePoint Server 2013 introduces a new geolocation field type that can be used in a list. It can now make lists “location-aware” and display latitude and longitude coordinates through Bing Maps. An entry is typically seen as a pushpin on the map view. Although there are several ways to use this geolocation field, one key scenario is for mobile application development. Users can track or log location-specific data while they work remotely from the corporate office. Alternatively, the application can help them locate points of interest when it performs offsite functions.

  • Business intelligence content

    SharePoint Server 2013 enables a user to view certain kinds of dashboard content. This includes PerformancePoint reports and scorecards, and Excel Services reports in iOS 5.0 Safari browsers on iPad devices.

  • Office Web Apps

    In SharePoint Server 2010, Office Web Apps Server provides browser-based companions for Word, Excel, and PowerPoint. When Office Web Apps Server is installed on SharePoint Server 2010, Office Mobile Web Apps is also installed on the server. Office Mobile Web Apps enables users to open documents in the mobile web application by using a mobile browser. With SharePoint Server 2013, Office Web Apps Server is no longer a companion product installed on a computer that is running SharePoint Server. Instead, Office Web Apps Server is a new stand-alone server product that still provides mobile browser-based viewers for these applications. These viewers called Word Mobile Viewer, Excel Mobile Viewer, and PowerPoint Mobile Viewer are optimized to render documents for phones. When integrated with SharePoint Server 2013, a user can enjoy enhanced viewing experiences when interacting with documents on the phone.

SharePoint is regarded as the right platform for effective server administration, organizational interoperability, and application extensibility. For this reason, Ranosys Technologies also follows best of industry standard quality guidelines. Ranosys Technologies offers comprehensive SharePoint solution & custom SharePoint development for organizations of every scale and size. SharePoint application development services of Ranosys Technologies provide assistance throughout the implementation of SharePoint. Ranosys Technologies is adequately equipped to handle almost every kind of enterprise requirement. Our main motto is to expand our SharePoint expertise to greater levels and serve our clients. For this reason, we have engaged ourselves in offering multiple SharePoint services to a cross section of industries.

Mobile health, also known as mHealth, is a general term describing the use of mobile phones and other wireless technology in health care. Mobile health is a subset of telehealth, with a particular emphasis on the use of mobile phones for communication between patients and healthcare providers. It also includes the use of wireless medical devices for monitoring patients remotely.

Mobile technology is changing the landscape of healthcare delivery across the developing world by giving people who live in rural villages the ability to connect with doctors, nurses and other health care workers in major cities. What mobile technologies are doing is changing the way we see global health in terms of our ability to impact populations, to collect data in real time, to develop real strategies to impact public health that we hadn’t thought of before.

Driving the demand behind increasing mHealth is the new crop of tech-savvy patients. People are using social media to interact with their peers and discuss medical conditions, and a wave of new applications is helping patients monitor prescriptions, receive appointment reminders, and send information to their caregivers. And that, in turn, is driving more sophisticated care and communication among providers and patients. Tech-savvy physicians equally are happy to use their own devices if it means productivity increases.

One popular instance of mobile healthcare is using text messaging to send information and reminders to patients. For example text messages with important health information and reminders to patients. Remote patient monitoring is another form of mobile health care involving devices that monitor patient health and then send the data electronically to a health care provider, such as a smart pill container that monitors and records when it’s been opened and closed; wearable personal infrared sensors that will assess diet, exercise and overall physical activity, and an infrared sensor that measures air pollution.

Mobile health apps are another popular example of mHealth. Mobile health also takes place within the clinical setting. Health care professionals are using smartphones and other mobile devices to communicate with each other, to access electronic health records (EHRs) and to educate patients. Smartphones and tablets are two of the most widely used devices in mobile healthcare. Vendors are developing health care applications for a variety of mobile operating systems and devices, such as phones and tablets running the Android OS. The Bluetooth 4.0 standard was designed to reduce the power drain of mobile devices and will enable wireless healthcare devices to port data straight into EHR systems.

Medical radio frequency identification (RFID) is another mHealth technology being used in some hospitals to track items such as wheelchairs and intravenous pumps. Mobile health technologies require a robust health IT infrastructure and a healthy wireless network that can handle many devices at once.

Health Apps

Health apps are application programs that offer health-related services for smartphones and tablet PCs. Because they’re accessible to patients both at home and on-the-go, health apps are a part of the movement towards mobile health (mHealth) programs in health care. There are many varieties of health apps available for purchase from app stores. Some are designed to help consumers make healthier choices in their everyday life by offering advice about fitness or nutrition. Others help doctors and patients communicate from afar, like apps for diabetics that automatically sent glucose readings to their primary care physicians. Some apps are aimed at physicians themselves—many apps combine mHealth with Electronic Medical Records (EMR), allowing doctors to keep accurate records that are easily accessible.

Telemedicine

Telemedicine is the use of telecommunication and information technologies in order to provide clinical health care at a distance. It helps eliminate distance barriers and can improve access to medical services that would often not be consistently available in distant rural communities. It is also used to save lives in critical care and emergency situations. These technologies permit communications between patient and medical staff with both convenience and fidelity, as well as the transmission of medical, imaging and health informatics data from one site to another. Telemedicine can be broken into three main categories: store-and-forward, remote monitoring and (real-time) interactive services.

1. Store-and-forward telemedicine involves acquiring medical data (like medical images, biosignals etc.) and then transmitting this data to a doctor or medical specialist at a convenient time for assessment offline. It does not require the presence of both parties at the same time. Dermatology, radiology, and pathology are common specialties that are conducive to asynchronous telemedicine. A properly structured medical record preferably in electronic form should be a component of this transfer. A key difference between traditional in-person patient meetings and telemedicine encounters is the omission of an actual physical examination and history. The ‘store-and-forward’ process requires the clinician to rely on a history report and audio/video information in lieu of a physical examination.

2. Remote monitoring, also known as self-monitoring or testing, enables medical professionals to monitor a patient remotely using various technological devices. This method is primarily used for managing chronic diseases or specific conditions, such as heart disease, diabetes mellitus, or asthma. These services can provide comparable health outcomes to traditional in-person patient encounters, supply greater satisfaction to patients, and may be cost-effective.

3. Interactive telemedicine services provide real-time interactions between patient and provider, to include phone conversations, online communication and home visits. Many activities such as history review, physical examination, psychiatric evaluations and ophthalmology assessments can be conducted comparably to those done in traditional face-to-face visits. In addition, “clinician-interactive” telemedicine services may be less costly than in-person clinical visit. Telemedicine can be extremely beneficial for people living in isolated communities and remote regions and is currently being applied in virtually all medical domains.

Patients who live in such areas can be seen by a doctor or specialist, who can provide an accurate and complete examination, while the patient may not have to travel or wait the normal distances or times like those from conventional hospital or GP visits.

Recent developments in mobile collaboration technology with the use of hand-held mobile devices allow healthcare professionals in multiple locations the ability to view, discuss and assess patient issues as if they were in the same room. Remote monitoring through mobile technology could reduce annual US drug costs by 15 percent by reducing outpatient visits, verifying prescriptions, and overseeing patient drug administration. Barriers to widespread adoption of remote monitoring include equipment costs, technical training and evaluation time.

Wireless Medical Devices

Hospitals have been quick to adopt wireless networks. Many facilities use Radio Frequency Identification, or RFID, to tag and manage medical devices; their computers on wheels, moreover, are often connected to a wireless network and communicating with other devices in the hospital. Having the network in place lowers the cost of entry into an expanded world of wireless medical devices. In addition, cellular service providers now offer more robust networks, designed specifically for machine-to-machine communications, and an aging population has increased the demand for health monitoring devices.

Patient and Data Mobility

By incorporating wireless technologies into medical products, many products that were once tethered to patients, positioned next to hospital beds and located at a nurses’ station are now transportable. This has allowed two major healthcare improvements.

First, it has increased patient mobility, both at the hospital and at home. By incorporating a wireless protocol such as 802.11b into a patient monitor, a patient can leave their hospital bed while still having their vital signs, including blood pressure, electrocardiogram and temperature, continuously monitored through the hospital’s access points. As an added benefit, a patient can be tracked through the hospital.

The development of less invasive monitoring and treatment methods for common diseases has also improved patient mobility. Innovations have allowed at-home patient monitoring, minimizing patient trips to the hospital and saving valuable hospital space. The continuous monitoring of patient data at home improves compliance by operating independently of the patient’s efforts.

For example, there are now implantable devices that monitor glucose levels without a patient having to puncture themselves with needles several times a day. The resulting data can be transmitted to a networked computer in the patient’s home, allowing a healthcare professional to monitor the patient data without the patient having to set foot in a hospital.

The second improvement is that healthcare professionals now have real-time access to patient data throughout hospitals. Caregivers can monitor their patients and retrieve patient data on handheld devices at the patient’s bedside. Timely access to patient data allows doctors to make immediate critical care decisions and perform administrative tasks such as gathering patient notes and writing prescriptions. Even critical life-sustaining devices, such as pacemakers, can now be checked by doctors using wireless telemetry. Quicker diagnosis via telemetry reduces the time a patient spends in hospital undergoing regular checkups and allows the doctor to react more rapidly to any patient problems.

Bluetooth Benefits

Bluetooth is the most recent wireless protocol in the medical space. As a low-power, point-to-point protocol with an accepted international standard, Bluetooth enables increased patient mobility and gives healthcare professionals easier access to patient data. Bluetooth was designed to allow small groups of up to eight devices communicate with each other over a Personal Area Network (PAN). These ad hoc networks, called piconets, have the potential to make the seamless integration of all key medical equipment in hospital rooms and at home possible. Patient privacy can easily be designed into products, since Bluetooth supports many security features, including password protection and encryption.

A good example of a product that Bluetooth makes possible is a wireless electrocardiogram. Each patient lead can be designed as a separate battery-powered Bluetooth device that communicates with a battery-powered Bluetooth-enabled patient monitor. That patient monitor, which also communicates with the hospital’s 802.11b network, continuously sends the electrocardiogram data to the network. Meanwhile, the doctor can monitor this data from anywhere in the hospital using his handheld PDA, thereby completing the entire electrocardiogram monitoring process without a single wire.

As Healthcare being one of the core domain where Ranosys Technologies is working and coming up with progressive and adaptable solutions mHealth holds so much potential as an industry game changer. The specialization we have here in Ranosys Technologies in the development of systems and “Radio Frequency Identification” applications related to healthcare is put to use for convergence of technology, the easy flow of information and deeper patient-provider relationships, all points to the healthcare goals of reducing waste and costs, while improving quality and care.

Ranosys Technologies believes that wireless networks, mobile devices, new applications, and innovative approaches to care delivery and reimbursement can tackle the pressure points in a fragmented healthcare system. Mobile health techniques could help alleviate issues from an aging population and growing numbers of chronically ill patients to anticipated physician shortages.

Keeping all the points in mind Ranosys Technologies is pacing towards providing the best and most convenient solutions in mhealth.

SugarCRM, is a customer relationship management (CRM) system that is available in both open source and Commercial open source applications. SugarCRM uses a customer relationship management (CRM) software suite with a disruptive engineering and marketing model. The company puts its money and effort into building the product, not marketing or sales efforts. This model has propelled “Sugar” into being the world’s leading open source CRM product. SugarCRM makes CRM simple. Sugar’s functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. The SugarCRM team takes a unique approach to enterprise software marketing. It is the product to use, and when advanced functionality is required; SugarCRM can be engaged for a commercial relationship. As the world’s fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than ten million times and currently serve over 1,000,000 end users in 192 countries. Over 7,000 organizations have chosen SugarCRM’s On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions. It empowers organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizations with a 360-degree view of their customers. Businesses in all vertical markets ranging in size from the SMB through the enterprise leverage the power of Sugar every day.

SugarCRM is used for:

Sales force Automation Sugar drives sales force performance by allowing sales representative to track and share contacts and opportunities, manage and upsell into existing accounts, forecast revenue, monitor performance through dashboards, manage quotes and contracts, work offline through our sugar mobile and collaborate through integration with Microsoft Outlook, Lotus Notes and other groupware applications. Sugar Opportunity Management allows to close deals faster by sharing consistent sales information, tracking deal progress, and recording deal-related interactions.

The Contact Management consolidates contacts into a single location and associates accounts with sales opportunities, account information and customer case information. Account Management capabilities provide a single view of customers across products, geographies, account, and status. Forecasting gives sales representatives and managers the ability to generate accurate forecasts based on sales data in SugarCRM. Sugar Quote and Contract Management functionality, sales reps can generate accurate quotes with support for multiple line items, currencies and tax codes. Dashboards provide employees and managers with real-time information about leads, opportunities and accounts. Automatic consolidation of sales data from across teams reveals the information executives need to drive performance across their business. To briefly guide you the task Sugar perform have a look at the list

• Opportunity Management
• Contact Management
• Account Management
• Forecasting
• Quotes and Contracts
• Dashboards

Marketing automation

Sugar closes the loop between marketing and sales. Create, execute and track campaigns across multiple channels. Develop compelling email marketing programs and capture leads directly into Sugar with web-to-lead forms. It create and execute campaigns across marketing channels. Captures leads directly into the CRM system. Measures return on investment of campaigns. Provide detailed views into campaign effectiveness across marketing and sales stages. Define campaign routing and approvals to ensure buy-in across the organization. Benchmark campaigns to understand which ones produce the most revenue. Sugar Campaign Wizard simplifies the process of creating a campaign by walking users through a simple process that gathers all the information needed to execute a campaign. Ensure campaigns are brand consistent and coordinated across customer channels. Monitor campaign execution to ensure offers reach the targeted audience. Designed for non-technical users, Web-to-Lead Forms simplify the process of capturing leads into your CRM system. The Lead Management gives marketing professionals the tools to manage prospects and existing customers. Sugar Marketing Analytics allows companies to measure the effectiveness of marketing campaigns from the initial offer to
a closed sales opportunity. The features provided are:

• Multi Channel campaign
• Campaign Wizard
• E-mail marketing
• Web-to-lead forms
• Lead Management
• Marketing Analysis

Customer support

Sugar customer support centralizes customer service requests across channels to allow companies to manage inbound emails, diagnose bugs, share knowledge, and resolve customer issues. In addition, companies that subscribe to Sugar Enterprise or Sugar Ultimate can defray customer support costs with the included Customer Self-Service Portal. Centrally manage and share all customer service issues. Understand frequency of incidents to improve product quality. Share information across individuals and teams. Measure the responsiveness of customer support.

Call centre

SugarCRM is the ideal CRM platform for companies and government agencies to build their call center applications and give their agents an incredibly fast, multi-channel Agent Desktop application to access all relevant customer information from within a single application. One of the key challenges companies and government agencies face in the call center world is to easily and quickly deliver all relevant customer information on a single screen so that their call center agents have a complete 360° view of the customer without having to switch between applications. SugarCRM is a flexible business process platform designed around the customer on which call center managers can easily build a fast, highly tailored Agent Desktop application. The Sugar platform leverages different customer identifiers (e.g. incoming phone number, customer name, customer email address) to aggregate all relevant customer information stored in different systems and databases into one agent desktop application. This means increased productivity for the call center agent, increased customer satisfaction and greater first call resolution.

Looking forward to

SugarCRM integration partner CRM Online has released a connector that integrates leading customer relationship management (CRM) application SugarCRM with cloud email and calendaring platform Google Apps. The SugarCRM-Google Apps connector intelligently archives emails against records, saves attachments, and lets users navigate directly to related records in SugarCRM and create any new record from directly within Gmail. The system automatically pre-populates key fields, including suggesting likely matching companies and contacts where these fields exist on the form. When a user saves an email or attachment in Gmail, the connector will automatically suggest the most recent records related to contacts within the email. The search rules are configurable and can be optimized around how an organization works. As a fast growing organization that relies on both SugarCRM and Google Apps, the Google Apps Connector for SugarCRM removed a huge amount of double entry from day to day processes. The connector streamlines the day-to-day workflow of users by saving emails and attachments. Users can quickly create leads, opportunities and cases directly from their email as well as accessing CRM records directly from Google Mail. All fields, forms and layouts within the connector are customizable via the SugarCRM Studio so the system can be optimized for each business. It’s all about reducing the time to do a job and improving overall efficiency. Add to that the reduction in IT Administration costs associated with configuring, deploying and maintaining this solution, and it’s a win-win for any organization.

Ranosys Technologies provides customized solution for the clients, using SugarCRM. We have worked and developed products that have helped the client to better their customer relationship model. The customization is always done in a way that best suited to the needs. Keeping all the prospects in mind of the future developments and the resources that can be generated by using this excellent platform Ranosys Technologies look forward to produce many more exciting and competitive systems.

MOODLE stands for Modular Object-Oriented Dynamic Learning Environment, it is a free source e-learning software platform, also known as a Course Management System, Learning Management System or Virtual Learning Environment (VLE).

MOODLE has several features considered typical of an e-learning platform plus some original innovations like its filtering system. MOODLE is very similar to a learning management system. MOODLE can be used in many types of environments such as in education, training & development and business settings.

Some typical features of MOODLE are

• Assignment submission
• Discussion forum
• Files download
• Grading
• MOODLE instant messages
• Online calendar
• Online news and announcement (College and course level)
• Online quiz
• Wiki

Developers can extend MOODLE’s modular construction by creating plug-ins for specific new functionality. MOODLE’s infrastructure supports many types of plug-ins:

• Activities (including word and math games)
• Resource types
• Question types (multiple choice, true and false, fill in the blank, etc.)
• Data field types (for the database activity)
• Graphical themes
• Authentication methods (can require username and password accessibility)
• Enrollment methods
• Content filters

Many freely available third-party plugins make use of this infrastructure.

MOODLE users can use PHP to write and contribute new modules. MOODLE’s development has been assisted by the work of open source programmers. This has contributed towards its rapid development and rapid bug fixes.

This runs without modification on Unix, Linux, FreeBSD, Windows, Mac OS X, NetWare and any other systems that support PHP and a database, including most web host providers.

Data goes in a single database. MOODLE version 1.6 could use MySQL or PostgreSQL Version 1.7, makes full use of database abstraction so that installers can choose one from many types of database servers such as Oracle and Microsoft SQL Server.

E-learning systems can have many dimensions of interoperability. MOODLE’s interoperability features include:

• Authentication, using LDAP, Shibboleth or various other standard methods
• Enrollment, using IMS Enterprise among other standard methods or by direct interaction with an external database
• Quizzes and quiz questions, allowing import/ export in a number of formats: GIFT (MOODLE’s own format), IMS QTI,XML and XHTML. It provides various types of questions – Calculated, Description, Essay, Matching, Embedded Answers, Multiple Choice, Short Answer, Numerical, Random Short-Answer Matching, True/False
• Resources using IMS Content Packaging, SCORM, AICC(CBT), LAMS
• Integration with other CMS such as Drupal, Joomla or Postnuke (via third-party extensions)
• Syndication, using RSS or Atom newsfeed – external newsfeeds can be displayed in a course, and forums, blogs, and other features can be made available to others as newsfeeds.

Communication Tools used in MOODLE

The reasons for the popularity of this open source course management system lie in the various interactive and useful features that MOODLE offers to teachers, instructors, and educational institutes for effective e-learning. From learning logs that aid in reflection on essential questions, sharing and communicating via live chat and forums, creating and giving quizzes, making creative lessons, creating book-like content, and teaching via podcasts and virtual classrooms, the use of MOODLE for e-learning is exemplary.

The News Forum

The News Forum is a special forum that acts as an announcements tool for your MOODLE course. Only instructors and TAs can post to the News Forum, and by default, posts made to the News Forum are emailed to class members. Students cannot leave replies to the posts; it’s a one-way tool.

Email

Adding the Quickmail block to a MOODLE course allows instructors and TAs (and students, if the instructor allows) to send emails to course members from MOODLE. The system will also send notification emails to inform users of particular activities such as a new post on the News forum. Instructors can also look up students’ email addresses through the Settings block.

MOODLE Profile Setting

Every MOODLE user has the ability to control how they receive email notifications from MOODLE. Your MOODLE profile settings control your default email digest and forum subscription settings, as well as whether or not your email address is visible to other users.

Discussion Forum

Instructors and students can communicate and collaborate using Forums, sometimes called “discussions.” Instructors can create topics or, depending on the forum type, allow students to create topics to which course members can post a reply.

Upcoming Event Block and Calendar Block

The Upcoming Events block and Calendar block can be added as a way to keep track of due dates and other important events in the course. When some assignment is created on MOODLE, the given due date is automatically added to the course calendar, which is displayed in the Calendar block. The Upcoming Events blocks lists events approaching on the calendar.

Group Communication and Collaboration Space

While instructors can easily use activities in MOODLE to deliver content and assess learning, MOODLE also supports student-led activities and collaboration. In addition to forums, you can make use of the group, wiki, and chat features to facilitate collaboration.

Ranosys Technologies has worked in the education sphere to deliver interactive and user friendly Learning Management Systems. The Learning Management System was developed on MOODLE where almost all the functionalities like gradebook creation, course quiz creation, user management, display, Paypal payment to enroll in course etc were used.

At Ranosys Technologies the customer specifications for the system is considered from all perceptive and by using the technology the goals for a successful alliance are accomplished.

Any sort of learning that happens when the learner is not at a fixed, predetermined location, or learning that happens when the learner takes advantage of the learning opportunities offered by mobile technologies creates the scenario of M-Learning.

Learning with portable technologies including handheld computers, MP3 players, notebooks, mobile phones and tablets etc constitutes M-Learning. M-learning focuses on the mobility of the learner, interacting with portable technologies, and learning that reflects a focus on how society and its institutions can accommodate and support an increasingly mobile population.

There is also a new direction in M-Learning that adds mobility of the instructor and includes creation of learning materials “on-the-spot, “in the field” using predominantly smartphone with special software such as AHG Cloud Note. Using mobile tools for creating learning aides and materials becomes an important part of informal learning. M-learning is convenient as it is accessible from virtually anywhere.

M-Learning, like other forms of E-learning, is also collaborative, sharing is almost instantaneous among everyone using the same content, which leads to the reception of instant feedback and tips. This highly active process has proven to increase exam scores from the fiftieth to the seventieth percentile, and cut the dropout rate in technical fields by 22 percent. M-Learning also brings strong portability by replacing books and notes with small RAMs, filled with tailored learning contents.

In addition, it is simple to utilize mobile learning for a more effective and entertaining experience:

  • It is important to bring new technology into the classroom
  • These would be light weight devices compare to books, PCs, etc
  • Mobile learning could be utilized as part of a learning approach which uses different types of activities (or a blended learning approach)
  • Mobile learning supports the learning process rather than being integral to it
  • Mobile learning needs to be used appropriately, according to the groups of student involved
  • Mobile learning can be a useful add-on tool for students with special needs. However, for SMS and MMS this might be dependent on the students’ specific disabilities or difficulties involved
  • Good IT support is needed
  • Mobile learning can be used as a ‘hook’ to re-engage disaffected youth
  • It is necessary to have enough devices for classroom use

The evolution in education and training at a distance can be characterized as a move from d-learning to e-learning to m-learning. Mobile learning seeks to put in place a new virtual learning environment for the future which might be represented thus. Smartphones and tablet computers are radically transforming how we access our shared knowledge sources by keeping us constantly connected to near-infinite volumes of raw data and information. Every day people around the globe are absorbed in exciting new forms of learning, and yet traditional schools and university systems are still struggling to leverage the opportunities for innovation in this area.

Learning models are evolving—and can be improved–via the influence of mobile technologies. The education industry needs new models and fresh frameworks to avoid losing touch with the radically evolving needs of its many current and potential new constituencies. These range from a generation of toddlers just as comfortable with touch screens as they are with books, to college-aged men and women questioning the value of physical campuses, to middle-aged and elderly professionals hoping to learn new skills in their spare time to secure a new job in turbulent economic times. The near-ubiquity of handheld devices and their constantly lowering costs will enable the idea of “education that you can hold in your hand”, so it becomes a widespread reality in so-called developed markets and resource-challenged parts of the globe alike.

New mobile technologies such as augmented reality, Google Goggles and real-time language translation applications are helping smartphones become key tools in the real-time learning toolkit. The consumption of technology by the present generation is much ahead from that of their predecessors. Students coming of age during the Internet revolution seemed to be much more engaged in the making of technology — building the foundation of bits and bytes — while students today are much more inclined to use the technology for other pursuits, including education.

Using mobile technology to learn is as natural a move and non-disruptive for this generation as it was for their parents to bring encyclopedias out of the library and into the home. The most powerful pull of mobile is the seamless connectivity it enables. There has never been a time in history where the earth has been flatter, where it was easier to have a social network that extended beyond a city or country or hemisphere, or that different cultures were as exposed in real time – and it’s all because of the smartphone. This power is global and comes to life through the 250 million mobile Facebook users, photo applications like Instagram and mobile video sharing services like Qik.

MLearning solutions are poised to tap into the vast amount of existing educational materials that could be made accessible via mobile channels. This is especially true with YouTube, Vimeo, and other video-sharing services already providing a critical mass of tips, tutorials, and full-fledged lessons that can be re-aggregated by theme and packaged as educational material. The range of M-Learning materials does not need to be limited to higher education but can easily encompass valuable, practical know-how, from grandmothers showing how to prepare traditional recipes to companies demonstrating how to install solar panels on mud huts. The nature and complexity of educational materials can also vary greatly and necessarily require a video-capable smartphone.

The same handheld-connected tools that enable children and adults to access existing educational solutions also provide the opportunity for them to capture and share knowledge in return.

The applications and products being developed at Ranosys Technologies are aimed at providing well suited and tailored tools for education through mobile devices. The idea at Ranosys Technologies is to successfully channel the M-Learning revolution not simply by digitizing current educational systems but by allowing people to choose their own paths, leverage their talents, and follow their passions and callings. Ranosys Technologies believes that M-Learning has much business potential, but the most exciting and rewarding aspect of these educational it solutions is that students of any age or background might have the chance to pursue knowledge that is meaningful, relevant, and realistic to achieve.

Drupal is a free and open-source Content Management Framework (CMF) written in PHP and distributed under the GNU General Public License. That means it’s completely free to download, use, and modify. There are no purchase, license, or maintenance fees.

Drupal is a CMS that allows communities to publish, share and manage a variety of content on a Web server. Content management systems (CMSs) provide a collaborative environment for social networking sites, corporate Web sites, intranets, community portals, eCommerce applications and discussion sites Communities range from a few users to tens of thousands. Drupal is modular and has dozens of add-ons that enhance its functionality and appeal, such as blogs, forums, newsletters, podcasting, photos, file uploading and downloading, collaborative authoring and e-commerce.

As of September 2012, there are about 18,200 free community-contributed add-ons, known as Contribute modules, available to alter and extend Drupal’s core capabilities and add new features or customize Drupal’s behavior and appearance. Drupal’s default installation is a database-backed web platform with file maintenance tools and a high level of security. Drupal runs millions of websites, including many of the world’s biggest. It’s especially strong among major governments and industry- leading enterprises, but is easy enough to be the platform of choice for individuals and small companies. It is subject to rigorous security testing both by the Drupal community and by security experts around the world. Drupal’s core code has been proven to prevent common security vulnerabilities. It is also used for knowledge management and business collaboration.

The standard release of Drupal, known as Drupal core, contains basic features common to content management systems. These include user account registration and maintenance, menu management, RSS feeds, page layout customization, and system administration. The Drupal core installation can be used as a brochureware website, a single- or multi-user blog, an Internet forum, or a community website providing for user-generated content. But extended with contrib modules there is no limit to build a powerful web application. Many developers take advantage of Drupal’s extensible architecture to go far beyond the “core” package.

Drupal is a multi-user system, letting site visitors log in (as “authenticated” users) or browse the site without doing so (as “anonymous” users). You control their access levels, and can also assign “roles” for multiple permission levels. Drupal both hosts and promotes your content. It can reach out beyond your site to give you a presence on TwitterFacebook, and in other venues.

Drupal’s built-in features also give search engines what they want, improving your web impact automatically. Drupal site designs come from “themes”, whose visual presentation is described in standard CSS. Drupal.org hosts hundreds of free, fully customizable themes, including several “base themes” to help you launch your own designs. Drupal runs on any computing platform that supports both a web server capable of running PHP (including Apache, IIS, Lighttpd, Hiawatha, Cherokee or Nginx) and a database (such as MySQL, MongoDB, MariaDB, PostgreSQL, SQLite, or Microsoft SQL Server) to store content and settings. Although Drupal offers a sophisticated programming interface for developers, no programming skills are required for basic website installation and administration.

Some of the modules used in Drupal are:

  • Webform
    Webform is the module for making surveys in Drupal. After a submission, users may be sent an e-mail “receipt” at the same time it sends a notification to administrators. Results can be exported into Excel or other spreadsheet applications. Webform also provides some basic statistical review and has extensive API for expanding its features. Some good examples could be contests, personalized contact forms, or petitions. Each of these could have a customized form for end-users to fill out. If a lot of customized, one-off forms are needed to be built, Webform is a more suitable solution than creating content types and using CCK or Field module.
  • Nice Menu
    Nice Menus enables drop-down/right/left expandable menus. Three styles/types of menus are currently possible: horizontal, menus drop down; vertical, menus fly to the left; vertical, menus fly to the right. Nice Menus creates blocks that may be associated with any existing site menu which can be placed wherever normal blocks can be placed in a theme. it is also possible to theme a menu as a Nice Menu directly by using the provided theme functions so a block is not necessary. A specific theme function for the Primary Links menu is available. The theme functions also allow a developer to pass in a custom menu tree of their making (i.e. not using a Drupal menu.)
  • Page Title
    Every piece of content in Drupal has a title, and so does every page. The page title is the one found in the HTML head inside the title tag. It is also used on SERPs (Search Engine Result Pages) and can greatly enhance your websites
    SEO (Search Engine Optimization).This module gives a granular control over the page title Specific patterns can be given for how the title should be structured and, on content creation pages. This also specifies the page title separately to the content’s title.
  • Slickgrid
    It defines a slickgrid view style, so all data can be output as an editable grid.Features of the grid:
    – Grouping field – group fields with a common value together
    – Collapsible taxonomy fields (tree structures)
    – Tabs – organize columns into tabs
    – Resize, reorder & hide columns
    – Delete entities via the grid
    – Force fit columns (to fill the available column space)
    – Undo (undo previous changes – uses node revisions)
    – Set viewport height
    – Set row height
  • CKEditor
    This module allows Drupal to replace textarea fields with the CKEditor – a visual HTML editor, sometimes called WYSIWYG editor. This HTML text editor brings many of the powerful WYSIWYG editing functions of known desktop editors like Word to the web. It’s very fast and doesn’t require any kind of installation on the
    client computer.
  • Better Exposed Filters
    The Better Exposed Filters module replaces the Views’ default single- or multi-select boxes with radio buttons or checkboxes, respectively. Description fields and Select All/None links can be added to exposed filters to make for a better user experience.

Ranosys Technologies has developed a various sites using the Drupal framework. Experience and knowledge gained during the development and implementations of these systems, makes Ranosys Technologies earn the badge of expertise in Drupal based systems. This makes the hardest task possible to fulfill. The development team at Ranosys Technologies works on providing all the functionalities and designing whether it is preparing a custom module, theme or complete Drupal implementation. The above mentioned modules and a lot more have been used by the developers in Ranosys Technologies to achieve excellent content management capabilities in the system.

Joomla is a free and open source content management system (CMS) for publishing content on the World Wide Web (WWW) and intranets and a model–view–controller (MVC) web application framework that can also be used independently. A content management system is software that keeps track of every piece of content on websites, much like a local public library keeps track of books and stores them. Content can be simple text, photos, music, video, documents, or just about anything you can think of. A major advantage of using a CMS is that it requires almost no technical skill or knowledge to manage, since the CMS manages all the content.

Joomla is written in PHP, uses object-oriented programming (OOP) techniques and software design patterns, stores data in a MySQL or MS SQL database. Because of the ease of use Joomla is used by web designers and developers, for fast and smooth development of sites. Then, with a minimal amount of instruction, it empowers the clients to easily manage the sites themselves. It includes features such as page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, search, and support for language internationalization.

The many aspects making Joomla desirable for a site, includes its ease-of-use and extensibility. Best of all, Joomla is an open source solution that is freely available to everyone. Joomla is the most popular open source CMS currently available as evidenced by a vibrant and growing community of friendly users and talented developers. Joomla’s roots go back to 2000 and, with over 200,000 community users and contributors, the future looks bright for the award-winning Joomla Project. Joomla is designed to be easy to install and set up even if not done by an advanced user.

Many Web hosting services offer a single-click install, getting a new site up and running in just a few minutes. If the project needs specialized functionality, Joomla is highly extensible and thousands of extensions (most for free under the GPL license) are available in the Joomla Extension Directory.

The range of websites that can be build using Joomla is stated as below:

  • Corporate Web sites or portals
  • Corporate intranets and extranets
  • Online magazines, newspapers, and publications
  • eCommerce and online reservations
  • Government applications
  • Small business Web sites
  • Non-profit and organizational Web sites
  • Community-based portals
  • School and church Web sites
  • Personal or family homepages

Joomla for Mobiles

Studies show that the web is going mobile therefore it becomes essential for a site be mobile compatible. Millions of internet users access websites on their portable device and it is important to cater for them as well. The popularity and the amount of traffic coming to site can only be incremented by making it mobile compatible. This feature enhances the success rate of a good website. Joomla by default is designed to render with desktop browsers. Mobile compatibility can be added to a site in various ways. One of the most common is by installing extensions but the easiest is by ensuring that the website’s template is mobile compatible.

JAT3 Framework

All templates based on the JAT3 framework support mobile devices out of the box. This is one of the easiest ways of making a Joomla website mobile compatible. However, if the Joomla website is not based on the framework, extensions can be used. Some of the extensions that are used for this purpose are:

1. Kuneri mobile component

Features that this extension gives are:

  • Advanced User Agent detection (Tera-Wurfl, WURFL, Compact WURFL, fixed)
  • Provides multi site support
  • Has advanced image adaptation
  • Provides flexible layout settings
  • Sub-domain redirection
  • Custom templates per device category
  • Menu exclusion per device category
  • Fully customizable with different modules and templates
  • Compatibility with 3rd party extensions, modules and components

2. WAFL

Features of WAFL are:

  • Dynamically adapt pages according to the device (such as, for example, resizing images based on the screen width).
  • Automatically generate a mobile template, based on an installed Joomla! desktop template.
  • Shorten articles on the mobile version of the page with a customized “Read-more” plugin.
  • Collaborates with the integrated Joomla! cache.
  • Fast and accurate device detection.
  • Easy “one zip uploading” installation.

3. Joomla: Wapple Architect Mobile Plugin

Features are as mentioned:

  • Utilizes either Wapple’s SOAP or REST web services
  • Customizable: Allows to retain a brand identity

Ranosys Technologies provides website development service using Joomla. We try to serve all the purposes required by the client by implementing the functionalities provided by Content management System as well as by creating custom solutions as per requirement. Ranosys Technologies is a group of creative and innovative minds, which together can bring superior services using powerful and impactful tools such as Joomla. It is due to the upgraded knowledge of the Ranosys Technologies development team and latest infrastructure, that we have been able to deliver some very efficient and user friendly systems. Ranosys Technologies applies specialized and professional approach to understand the vital needs for a successful system and caters those functionalities as well as much for the ease of the user and for the fulfilment of the desired aim of the client.

Mobile eCommerce (mCommerce) describes online sales transactions that use wireless electronic devices such as handheld computers, mobile phones or laptops. For the online merchandise purchases these wireless devices interact with computer networks. In other words it is a path of purchasing online items from online services and the eCommerce facilities available. Mobile devices such as dash-top mobile devices, personal digital assistants or smartphones etc use computer-mediated networks to enable transaction processes through electronic store searches and electronic point-of-sale capabilities.

Known as next-generation eCommerce, mCommerce enables users to access the Internet without needing to find a place to plug in. Using Bluetooth technology, smart phones offer fax, e-mail, and phone capabilities all in one, paving the way for m-commerce to be accepted by an increasingly mobile workforce.

As content delivery over wireless devices becomes faster, more secure and scalable, there is wide speculation that m-commerce will surpass wire-line eCommerce as the method of choice for digital commerce transactions. The industries affected by m-commerce include:

• Financial services, which includes mobile banking (when customers use their handheld devices to access their accounts and pay their bills) as well as brokerage services, in which stock quotes can be displayed and trading conducted from the same handheld device
• Telecommunications, in which service changes, bill payment and account reviews can all be conducted from the same handheld device
• Service/retail, as consumers are given the ability to place and pay for orders on-the-fly
• Information services, which include the delivery of financial news, sports figures and traffic updates to a single mobile device

Device vendors target younger generations who use mobile phones more than any other age group, prompting online vendors to collaborate with big names in the telecommunications industry to promote the advancement of eCommerce to m-commerce such that users can shop online from their phones. Most of these advances are accomplished through sophisticated application designs that are constantly emerging and evolving. One of the features of m-commerce sites is the adaptation of websites to make them easier to use with smaller screen sizes. There are a number of adaptations that can be made including the removal of large graphics and the optimization of fonts for easier viewing and ergonomics.

The blossom of mCommerce can be attributable to the advent of smartphone technology that has enabled easy access to mobile content such as full-length music, videos, social network sites and the Internet. Consumers have also acquired a much bigger appetite for using their mobile phones as more than communications devices. The quality, reliability and simplicity of the user experience have been significantly enhanced by enabling services, which give the media, content owner or retailer the necessary visibility and control they need. The growth of mcommerce is majorly due to the popularity of mobile applications for smartphones. Mobile applications are changing how consumers use their mobile phones by providing users with new tools and resources.

Companies from various industries are adding mCommerce applications into the mobile mix, thus creating new revenue streams. mCommerce includes all digital content, goods and services purchased and delivered on the mobile device, as well as any tangible products purchased through the handset but physically delivered. mCommerce supports several channels: Applications and mobile storefronts are cited most often, but premium SMS also plays a significant role, as well as mobile coupons, mobile-enabled loyalty programs, location-based offers and mobile gift cards. All these options move consumers toward making purchases in-store.

Mobile shopping, offers consumers the chance to buy something that is catered on a mobile device and perhaps most importantly, reduces the amount of clicks it takes to finalize the purchase. This is particularly important in the context of mobile web browsers, where cutting back on content and minimizing the number of clicks is vital to keeping shoppers engaged. Mobile apps are like neighborhood produce store. For shoppers looking for a richer, more advanced interface, applications typically win out over the mobile web because they are designed specifically for that handset’s hardware and operating system.

The mobile web is a like a huge shopping mall with seemingly limitless stores and tons of options all under one giant roof. It’s not as constricted or fragmented as shopping on disparate mobile apps but the experience isn’t as tailored as the specialty store.

m-Payment

This is the terminology used for making the transaction in m-Commerce is known as m-payment (mobile payment). When through a mobile device a point-of-sale payment is made, devices being cellular telephone, a smartphone, or a personal digital assistant (PDA). Using m-payment, a person with a wireless device could pay for items in a store or settle a restaurant bill without interacting with any staff member. The patron would simply connect to the cash register with a wireless device, punch in the table number and bank personal identification number (PIN), and authorize payment. Technologies being used are Bluetooth, WiFi, and RFID, a short-range transmission system. Public key infrastructure (PKI) encryption – considered to be necessary for secure m-commerce in general, these are presently been embedded with digital wireless networks and devices. A trend that is likely to increase consumer confidence in m-payment’s security.

mCommerce application components

• Mobile storefront modules are an integral part of m-commerce apps, where all commodities and services are categorized and compiled in catalogs for customers to easily browse through the items on sale and get essential information about the products.
• Mobile ticketing module is an m-commerce app component that is closely linked to promotional side of commercial business and enables vendors to attract customers by distributing vouchers, coupons and tickets.
• Mobile advertising and marketing module empowers merchants to leverage m-commerce channels in order to manage its direct marketing campaigns, which are reported to be very effective especially when targeted at younger representatives of digital information consumers.
• Mobile customer support and information module is a point of reference for information about a particular retailer, its offerings and deals. The news about the company, current discounts, shop locations and other information is either pushed to users’ m-commerce apps or can be found in m-commerce app itself.
• Mobile banking is inextricably linked to selling process via m-commerce apps, because no purchase can be finalized without a payment. There are various options for executing mobile payments, among which are direct mobile billing, payments via sms, credit card payments through a familiar mobile web interface, and payments at physical POS terminals with NFC technology.

Ranosys Technologies have worked and has been a part a number of eCommerce projects that are functional. Ranosys Technologies keenly engages in exploring and creating such m-commerce solutions that complements existing e-commerce solutions and conventional shopping practices. The Development team at Ranosys Technologies strives to create m-commerce experience as convenient and trouble-free as possible, and at the same time making them so as to boost sales and offer the market share to the vendor. Hence, Ranosys Technologies makes it a compulsion to develop m-commerce app with full-fledged functionality with a holistic approach.

WordPress is a free and open source blogging tool and a content management system (CMS) based on PHP and MySQL. It has many features including a plug-in architecture and a template system. WordPress is currently the most popular blogging system in use on the Internet. WordPress has a web template system using a template processor. WordPress users may install and switch between themes. Themes allow users to change the look and functionality of a WordPress website or installation without altering the information content or structure. Themes may be installed using the WordPress “Appearance” administration tool or theme folders may be uploaded via FTP. The PHP and HTML code in themes can also be edited for more advanced customizations. One very popular feature of WordPress is its rich plugin architecture which allows users and developers to extend its abilities beyond the features that are part of the base install; WordPress has a database of over 18,000 plugins with purposes ranging from SEO to adding widgets. Widgets are small modules that offer users drag- and-drop sidebar content placement and implementation of many plugings’ extended abilities. Widgets allow WordPress developers to add functionality to their sites. These small modules can be used to add functionality such as a slideshow, Face book-like box, small news slider, and more. Prior to WordPress 3.0, WordPress supported one blog per installation, although multiple concurrent copies may be run from different directories if configured to use separate database tables. WordPress Multi-User (WordPress MU, or just WPMU) was a fork of WordPress created to allow multiple blogs to exist within one installation that is able to be administered by a centralized maintainer. WordPress MU makes it possible for those with a website to host their own blogging community, as well as control and moderate all the blogs from a single dashboard. WordPress MU adds eight new data tables for each blog.

Some of the features of WordPress

WordPress features integrated link management, it is search-engine–friendly, provides clean permalink structure. It also has the ability to assign nested, multiple categories to articles; and support for tagging of posts and articles. Automatic filters are also included, providing standardized formatting and styling of text in articles. WordPress also supports the Trackback and Pingback standards for displaying links to other sites that have themselves linked to a post or article. The feature set of WordPress is on par or better than any other software of its kind. With WordPress the latest blogging technology is accessible to all categories of users. The following is a list of some of the features that come standard with WordPress, however there are literally hundreds of plugins that extend what WordPress does, so the actual functionality is nearly limitless.

• Full standards compliance
WordPress generated code is in full compliance with the standards of the W3C. This is important not only for interoperability with today’s browser but also for forward compatibility with the tools of the next generation.

• No rebuilding
Changes made to the templates or entries are reflected immediately on the site, with no need for regenerating static pages.

• WordPress pages
Pages allow managing, non-blog content easily, so for example it could have a static “About” page that can be managed through WordPress. For an idea of how powerful this is, the entire WordPress.org site could be run off WordPress alone.

• WordPress links
WordPress link allows creating, maintaining and updating any number of blogrolls through the administration interface. This is much faster than calling an external blogroll manager.

• Comments
Visitors to a WordPress site can leave comments on individual entries and through Trackback or Pingback can comment on their own site. Comments on a per-post basis can be enabled or disabled.

• Spam protection
Out of the box WordPress comes with robust tools such as an integrated blacklist and open proxy checker to manage and eliminate comment spam on your blog, and there is also a rich array of plugins that can take this functionality
a step further.

• Full user registration
WordPress has a built-in user registration system that (if chosen) can allow people to register and maintain profiles and leave authenticated comments on blogs. There can be optional close comments for non-registered users. There are
also plugins that hide posts from lower level users.

• Password protected posts
Passwords to individual posts can be provided to hide them from the public. Another feature is private posts can be viewable only by their author.

• XML-RPC interface
WordPress currently supports an extended version of the Blogger API, MetaWeblog API, and finally the MovableType API. Clients designed for other platforms like Zempt can also be used.

• Typographical niceties
WordPress uses the Texturize engine to intelligently convert plain ASCII into typographically correct XHTML entities. This includes quotes, apostrophes, ellipses, em and en dashes, multiplication symbols, and ampersands.

• Multiple authors
WordPress’ highly advanced user system allows up to 10 levels of users, with different levels having different privileges with regard to publishing, editing, options, and other users.

• Bookmarklets
Cross-browser bookmarklets make it easy to publish to a blog or add links to a blogroll with a minimum of effort.

Ranosys Technologies provides holistic services which aides through the implementation then the set up, finally to the migration of alternative CMS to the WordPress portal. Ranosys Technologies creates comprehensive solution development, meeting the SEO goals. Ranosys Technologies has vast experience on development using the wonderful tool WordPress and thus Ranosys Technologies provides the perfect platform for the WordPress development initiatives. The projects under taken by Ranosys Technologies based on WordPress offers a large scope in expressing the brand personality and image on the web in a fresh and innovative manner.

A payment gateway is an eCommerce application service provider service that authorizes payments for e-businesses, online retailers. It is the equivalent of a physical point of sale terminal located in most retail outlets. Payment gateways protect credit card details by encrypting sensitive information, such as credit card numbers, to ensure that information is passed securely between the customer and the merchant and also between merchant and the payment processor.

A payment gateways support the full range of processing services: authorization only, authorization and capture, refunds and voids. Every major gateway offers a virtual terminal option which enables merchants to enter in a browser the payment information as they are completing a transaction over the phone or have received a payment over the mail. Moreover, the virtual terminal allows to create and save customer profiles within the gateway, which can be accessed later for a speedier payment processing. Additionally, virtual terminal can be set up to install payment plans, as well as process deferred payments.

A payment gateway facilitates the transfer of information between a payment portal (such as a website, mobile phone or IVR service) and the Front End Processor or acquiring bank. When a customer orders a product from a payment gateway-enabled merchant, the payment gateway performs a variety of tasks to process the transaction. Many payment gateways also provide tools to automatically screen orders for fraud and calculate tax in real time prior to the authorization request being sent to the processor. Tools to detect fraud include geo-location, velocity pattern analysis, OFAC list lookups, ‘black-list’ lookups, delivery address verification, computer finger printing technology, identity morphing detection, and basic AVS checks.

Payment gateways and shopping carts enter the transaction cycle at different stages. Shopping carts enable customers to select items for purchase and calculate the total cost of the order, including shipping and handling charges and taxes, if applicable. Once that is done and the customer places the order, the customer is taken to the check-out where he or she is asked to provide the payment information, which is then collected and managed by the gateway.

A detailed description of the eCommerce transaction process:

• The cardholder fills out a payment information form to pay for a purchase at an eCommerce website’s check-out
• The gateway collects the payment information and sends it, securely encrypted, to the processing bank for authorization
• The processing bank sends the request, through Visa’s or MasterCard’s payment networks, on to the card issuer. Be advised that Discover and American Express act as both card issuers and processors, so the authorization process is much simpler
• The card issuer approves or declines the transaction and sends its response, through Visa or MasterCard, to the processing bank
• The processing bank forwards the response, through the gateway, to the merchant who completes the transaction accordingly
• In the case of an approved transaction, the merchant deposits the receipt with its processing bank, requesting payment
• The processor then credits the merchant’s account and submits the transaction to Visa or MasterCard for a settlement
• Visa or MasterCard then pays the processing bank, while simultaneously debiting the card issuer’s account.
• The card issuer then posts the transaction to the cardholder’s account and requests payment with a monthly statement

Security

Since the customer is usually required to enter personal details, the entire communication of ‘Submit Order’ page (i.e. customer – payment gateway) is often carried out through HTTPS protocol. To validate the request of the payment age result, signed request is often used – which is the result of the hash function in which the parameters of an application confirmed by a «secret word», known only to the merchant and payment gateway.

To validate the request of the payment page result, sometimes IP of the requesting server has to be verified.

There is a growing support by acquirers, issuers and subsequently by payment gateways for Virtual Payer Authentication (VPA), implemented as 3-D Secure protocol – branded as Verified by VISA, MasterCard SecureCode and J/Secure by JCB, which adds additional layer of security for online payments. 3-D Secure promises to alleviate some of the problems facing online merchants, like the inherent distance between the seller and the buyer, and the inability of the first to easily confirm the identity of the second.

Types of Payment Gateways

• API (Application Programming Interface) Gateway

In this type of gateways customer never sees the payment gateway Web site – the shopping cart talks to it seamlessly in the background. This is generally the best option as it’s a transparent experience for the shopper, rather than being transferred to another site at the crucial moment of taking the money. For the APIs, shopping cart vendor have to do hard work to support it, so there’s very little work for the shop owner, to do. The only work for the shop owner is to secure a certificate installed on server.

• Third Party Payment Gateway

The customer starts the checkout process on the site, but completes payment on the payment gateway site. While this can be simpler to setup in some cases, the experience is unsettling for the customer, and may result in losing a few sales. Some third-party payment gateways allows to customize the page design.

• Integrated Payment Gateways

In this scenario, a merchant account from the bank is not required – the payment gateway does everything. For start-up businesses, this can be an easy start. Generally the fees are higher for an integrated service, but the trade-off is simplicity for the shop owner. The best known integrated gateways are PayPal and 2Checkout.

Ranosys Technologies has created a number of eCommerce systems with the integration of Payment Gateways. They holds the essence of any eCommerce site. It, in a way, represents a physical POS (Point-of-sale) terminal located in most retail outlets. Payment gateways encrypt sensitive information, such as credit card numbers to ensure that information passes securely between the customer and the merchant. The Payment Gateway is needed to be acquired by the owner of the site and the integration of the same in to the website is performed by the development team of the project at Ranosys Technologies.

Magento is an open source eCommerce web application. It was developed by Varien (now Magento Inc) with help from the programmers within the open source community but is owned solely by Magento Inc. Magento is a feature-rich eCommerce platform solution that offers merchants complete flexibility and control over the functionality of their online channel. It creates an unrivaled shopping experience for the customers of the website developed using Magento.

Magento was built using the Zend Framework. It uses the Entity-attribute-value (EAV) database model to store data. Magento is also an object-oriented PHP Framework that can be used to develop modern, dynamic web applications that tap into Magento’s powerful eCommerce features. Magento organizes its code into individual Modules. In a typical PHP Model-View-Controller (MVC) application, all the controllers will be in one folder, all the models in another.

In Magento, files are grouped together based on functionality, which are called modules in Magento. Magento, like most frameworks these days, offers an Object Relational Mapping (ORM) system. ORM prevent a developer from writing SQL and allows the manipulation of a data-store purely through PHP code.

The features provide by Magento are discussed in this article:

• Marketing, Promotions and Conversion Tools
Magento provide the functionality of displaying related products, up-sells and cross-sells. It gives catalog promotional pricing with the ability to restrict to stores, categories or products. It can work on flexible coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories. This is done by generating a set of unique coupon codes for each promotion and export the list of codes for offline distribution, email, newsletters and more.

Magento can easily manage and monitor coupon usage and generates detailed reports. It provides multi-tier pricing for quantity discounts, Minimum Advertised Price (MAP), landing page tool for categories, customer groups, product bundles, recently viewed and compared products, new items promotional tool, persistent shopping cart, Google Website Optimizer integration for A/B and multivariate testing. Apart from these free shipping options, polls, newsletter management, send to a friend for all visitors or registered users only, send wish lists by email features are also in-built.

• Search Engine Optimization
Magento makes the site completely search engine friendly. It adds Google XML sitemaps, search engine friendly URL’s. The feature URL rewrites give full control of URL’s. It also provides the tools for giving the meta-information for products and categories. It has the ability to auto-generate site map, popular search terms page for display on site as well as it provides Google Content API for shopping.

• Site Management
Magento tool can help to control multiple websites and stores from one Administration Panel with the ability to share as much or as little information as needed. Administration permission system roles and users too can be given by this tool. The website developed using Magento is customizable design using templates. It support for multiple languages and currencies. Web Services API are used for easy integration between Magento and third-party applications.

• Catalog Management
Magento makes the system simple and configurable. It gives the functionality of grouping products. Different price points for different customer groups, such as wholesalers and retailers can be created. Features such as virtual products, downloadable/digital products with samples etc are also a part of Magento. Unlimited product attributes can be assigned.

• Checkout, Payment and Shipping
Features like one-page checkout, guest checkout, checkout with account to Use address book, shipping to multiple addresses in one order, option for account creation at beginning of checkout, SSL security support for orders
on both frontend and back-end, saving of shopping cart etc are the in-build in Magento.

• Catalog Browsing
Layered / faceted navigation for filtering of products in categories and search results can be done using Magento. Filtering of products by price and display a range of prices based on even increments or by a similar number of products within each range can be done. It provides static block tool to create category landing pages. Features like product comparisons with history, configurable search with auto-suggested terms, breadcrumbs etc can be provided in an eCommerce site with the help of Magento.

• Product Browsing
Magento adds all the good points in an eCommerce site to make it look appealing at the same time adding an ease of convenience for the shopper. The features like multiple images per product, product image zoom-in capability etc helps fulfilling this purpose. Magento integrates a site for real-time shipping rates from: UPS, UPS XML (account rates), FedEx, USPS and DHL Apart from this shipping methods of three kinds can also be set up for the website as per the requirement of the vendor of the site.

• Customer Accounts
The features that Magento gives to a user are an Account dashboard, address book with unlimited addresses, wish list with ability to add comments, order status and history, the facility to re-orders from account, to view and access recently ordered items, gives default billing and shipping addresses. The facility to Email or send RSS feed of wish list.

• Customer Service
Magento enables a site of providing the Contact Us form to the users. Orders can be created and edited from the admin panel. Feature such as feature-rich customer accounts, order history with status updates, order tracking from account, password reset email from front-end and admin panel, order and account update emails, customizable transactional emails also become a part of the eCommerce site.

• International Support
Magento is developed as to support the shopping cart applications that would be compatible in any part of the world. It thus provides support for localization, multiple currencies and tax rates. It includes support for WEEE/DEEE in EU, for accented characters and right to left text.

It displays configurable list of allowed countries for:
– Site registration
– Shipping destination addresses with ability to specify per shipping method
– Billing addresses with ability to specify per payment method

• Analytics and Reporting
Websites developed on Magento are integrated with Google Analytics. Admin dashboard of these websites serves for the review of sales report, tax report, abandoned shopping cart report, best viewed products report, best purchased products report, low stock report, search terms report, product reviews report, tags report, coupon usage report and total sales invoiced.

Magento Mobile

Mobile shopping, offers consumers the chance to buy something that is catered on a mobile device and perhaps most importantly, reduces the amount of clicks it takes to finalize the purchase. This is particularly important in the context of mobile web browsers, where cutting back on content and minimizing the number of clicks is vital to keeping shoppers engaged.

Mobile apps are like neighborhood produce store. For shoppers looking for a richer, more advanced interface, applications typically win out over the mobile web because they are designed specifically for that handset’s hardware and operating system. The mobile web is a like a huge shopping mall with seemingly limitless stores and tons of options all under one giant roof. For this reason, to hold on to the customers and for increasing the sales mCommerce becomes a necessity.

Magento has the capability to integrate the mCommerce apps to the website and hence to the store. This feature helps in boosting the sales and in turn making the eCommerce site successful.

Some of the advantages Magento give for mobile trading are listed below:

• Seamless Storefront Integration
With the new Magento-mobile admin, the functional powerhouse of Magento eCommerce can be bought to mobile commerce channel, including full integration with store’s catalog, checkout, inventory, reporting, and much more.

• Manage Multiple Devices
Easily manage multiple devices with a single installation. Easily extends mobile presence to iPhone, iPad and Android devices.

• Hassle Free Submissions
Supporting a native app can be time consuming and tedious, so it manages the submission & support lifecycle for one low monthly fee.

• Fully Customizable
New device-specific features and branded themes with just a few clicks can be easily deployed. Colors and appearance of an app can be quickly updated with the new Magento mobile admin, even after customers have downloaded the app.

• Low Cost of Ownership
Magento’s cost-efficient approach allows bringing best-in-class mobile experience to the customers without the high price tag. It charges only for the features and devices that a system wants while Magento handles the ongoing
maintenance of the app in the iTunes marketplace.

Magento is a feature-rich, professional open-source eCommerce platform that offers merchants complete flexibility and control over the look, content, and functionality of their online store. Magento’s intuitive administration interface contains powerful marketing, Search Engine Optimization and catalog- management tools to give merchants the power to create sites that are tailored to their unique business needs. Designed to be completely scalable and backed by an extensive support network, Magento offers companies the ultimate eCommerce platform.

Ranosys Technologies have developed a number of eCommerce websites using Magento that successfully earns revenue for the owners. Ranosys Technologies provides leading edge solutions for enabling businesses go online. Ranosys Technologies believes that effective eCommerce Web Design is about technology strong and great marketing. Ranosys Technologies has delivered customized Magento B2B website solutions for clients of all size. Ranosys shopping cart websites are designed with customer’s needs in mind. The development team at Ranosys Technologies creates custom designed solutions to suit business identity of the customer.