Senior Business Analyst
Jaipur
3 - 5 years
Responsibilities
- Strong understanding of Salesforce architecture, data model, and security.
- Proficient in Salesforce configuration, including workflows, process builder, and custom objects.
- Experience with Apex, Visualforce, Lightning components, and Salesforce integrations is a plus.
- Minimum of 3 years of experience as a Salesforce Business Analyst or in a similar role.
- Proven experience with Salesforce B2C & B2B Commerce Cloud, Sales Cloud, and Service Cloud.
- Excellent analytical skills with the ability to interpret business needs and translate them into technical requirements.
- Strong problem-solving skills with a proactive approach to identifying and resolving issues.
- Exceptional communication skills, both written and verbal, with the ability to communicate effectively with technical and non-technical stakeholders.
- Strong interpersonal skills and the ability to build and maintain positive relationships with team members and stakeholders.
- Experience managing projects, including planning, execution, and delivery.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Certifications
- Salesforce Certified Business Analyst
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified B2C Commerce Developer
- Salesforce Certified B2B Commerce Administrator
Desired Skills & Competencies
- Strong understanding of Salesforce architecture, data model, and security.
- Proficient in Salesforce configuration, including workflows, process builder, and custom objects.
- Experience with Apex, Visualforce, Lightning components, and Salesforce integrations is a plus.
- Minimum of 3 years of experience as a Salesforce Business Analyst or in a similar role.
- Proven experience with Salesforce B2C & B2B Commerce Cloud, Sales Cloud, and Service Cloud.
- Excellent analytical skills with the ability to interpret business needs and translate them into technical requirements.
- Strong problem-solving skills with a proactive approach to identifying and resolving issues.
- Exceptional communication skills, both written and verbal, with the ability to communicate effectively with technical and non-technical stakeholders.
- Strong interpersonal skills and the ability to build and maintain positive relationships with team members and stakeholders.
- Experience managing projects, including planning, execution, and delivery.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Certifications
- Salesforce Certified Business Analyst
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified B2C Commerce Developer
- Salesforce Certified B2B Commerce Administrator
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