“The Body Shop brings the finest natural ingredients and traditional skills to your doorsteps with Ranosys commerce experts to enhance your natural beauty.”
Industry : Retail & eCommerce, Fashion & Apparels
CHALLENGE
The Body Shop Indonesia is facing a huge challenge with their eCommerce site due to its poor performance and a very slow response time in pages including the Home page, Product Listing page, Product Details Page and Checkout Page. Therefore, The Body Shop Indonesia partnered with Ranosys eCommerce expertise team to overcome their challenge.
THE GOAL
Improving the performance of eCommerce sites and improving the shopping experience of all Indonesian customers was the primary goal of The Body Shop Indonesia. Another key goal was to ensure that the customer experience is perfect not only on the web but on mobile responsive eCommerce site as well to allow customers in Indonesia to shop using the Go – Mobile Commerce while expanding the business within Indonesia.
Key Features
- Platform: Magento Enterprise 2
- Shipping: JNE
- ERP: SAP
- Personalisation: High Conversion
- Payment: Midtrans, Doku
- CRM: Engage
- OMS: Forstock
- Marketplace: Lazada & Shopee
The Results
Any organization who wants to reach the highest success level of their eCommerce site needs to have a high-performing and stable site. The Body Shop Indonesia achieved many results after partnering with Ranosys eCommerce experts. Below are the major results achieved.
- High speed of web pages such as Home Page, Product Listing Page, Detail Page and Checkout Page has significantly reduced the cart abandonment rate.
- The stability of the site during peak traffic times without compromising on performance resulting in increased sales.
Highlights
- Ranosys conducted a site audit to understand the key areas which require improvisation.
- We worked on fine tuning the Infra and worked on making the entire site stable.
- Ranosys designed Mobile App API’s to support seamless shopping experience.
Technology stack
Frameworks & Tools
Integrations
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